Hospitality Specialist
About The Position
Luna Grill is hiring Hospitality Specialists to create memorable guest experiences and keep the front of house running smoothly. The role is the face of the restaurant, delivering warm, genuine service throughout each guest interaction. The listed California locations include Los Angeles, Orange County, San Diego, Inland Empire, and San Bernardino. Compensation is $20.00 per hour, with earnings up to $24.00 per hour with tips; compensation varies by region and market. Hospitality Specialists welcome and assist guests, guide them through the menu, process orders, coordinate with the kitchen, and deliver food and beverages. They also maintain dining and service areas, complete opening and closing work, handle to-go and phone orders, and support teammates during service. Luna Grill describes its culture as people-first and grounded in culture, standards, and teamwork. It emphasizes social, transparent, positive, and prideful values. The company participates in E-Verify and is an equal opportunity employer committed to a welcoming, inclusive, and discrimination-free work environment.
Requirements
- At least 1 year of experience in a guest-facing or fast-casual restaurant role.
- Excellent communication and multitasking skills.
- Ability to make guests feel valued and cared for.
- Comfort working in a fast-paced, team-oriented environment.
- Knowledge of food handling and sanitation standards.
- Reliable, hands-on approach and willingness to help where needed.
Nice To Haves
- Bilingual English/Spanish skills.
Responsibilities
- Welcome guests enthusiastically and ensure a seamless experience from greeting to farewell.
- Guide guests through the menu, answer questions, and make recommendations.
- Take and process orders accurately using the POS system.
- Coordinate with the kitchen to ensure orders are prepared correctly.
- Deliver food and beverages promptly and courteously.
- Maintain clean, organized dining and service areas throughout the shift.
- Complete opening and closing tasks and side work.
- Handle to-go and phone orders efficiently and attentively.
- Support teammates to keep service flowing and guests happy.
Benefits
- Competitive pay plus team tip pool
- Free healthy shift meals
- On-demand pay via Dayforce
- Flexible scheduling
- Recognition, rewards, and referral bonuses
- Team member discounts
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
