Hospitality Specialist - Bartender

The Cleveland Orchestra • Cleveland, OH

26d • Onsite

About The Position

At Severance Music Center, Hospitality Specialists help shape the guest experience before and after performances. The role goes beyond bartending, serving, or event staffing: Hospitality Specialists act as hosts and ambassadors for the venue and The Cleveland Orchestra. They may serve in premium donor spaces, welcome patrons at bars, support special events, and create memorable moments throughout the venue.

Hospitality Specialists support a range of hospitality and food and beverage operations, including premium hospitality and donor events, bartending and beverage service, lounge and concession operations, weddings and special events, guest engagement and floor service, and event setup, service, and breakdown. The position is seasonal and part-time, with flexible scheduling. The hourly wage is $16 plus tips.

Requirements

• Prior bartending and food and beverage experience.
• Professional presence and positive energy.
• Strong communication and interpersonal skills.
• Attention to detail and situational awareness.
• Reliability and accountability.
• Teamwork and collaboration.
• Adaptability in fast-paced environments.
• A genuine passion for hospitality and exceptional guest experiences.
• Must meet Ohio age requirements for alcohol service.
• Ability to work evenings, weekends, holidays, and special events.

Nice To Haves

• Alcohol service certification.
• Food safety certification.
• Point-of-sale experience.

Responsibilities

• Deliver warm, welcoming, and professional service to every guest.
• Anticipate guest needs and respond proactively.
• Create memorable guest experiences through genuine engagement.
• Serve food and beverages according to established service standards.
• Operate point-of-sale systems accurately and responsibly.
• Support premium hospitality experiences and special events.
• Maintain clean, organized, and guest-ready service environments.
• Assist with event setup, replenishment, transitions, and breakdown activities.
• Support teammates and contribute to a culture of hospitality excellence.
• Uphold food safety, responsible alcohol service, and operational standards.

Benefits

• Flexible seasonal scheduling.
• Opportunities for training, cross-training, and professional development.
• Access to premium events, donor hospitality experiences, and specialized assignments.
• Potential pathways to trainer, leadership, and supervisory opportunities as the Hospitality program continues to grow.
• Hourly wage of $16 plus tips.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed