Hospitality Associate | Full Time | Clifton Springs Hospital

Rochester Regional Health•Village of Clifton Springs, NY

6d•Onsite

About The Position

Responsible for diet office functions and hospitality services, including organizing and entering patient and resident menus to ensure diet-order accuracy, timely meal delivery, and coordination among departments. The role also supports meal services, communicates with patients, families, and clinical staff, and maintains customer-service and facility standards.

Requirements

Ability to read, write, and communicate effectively in English.

Nice To Haves

Knowledge of food safety and sanitation.

Responsibilities

Act as a liaison between Food Services and other departments regarding patient meals and diets.
Deliver meals and nourishments according to patient-identification policies and procedures.
Assist with activities related to meal services.
Use knowledge of fluid restrictions, tube feeding, diet orders, and standards for restricted diets.
Transfer medical-record information into menu software accurately, including diets, allergies, and modifiers.
Communicate patient needs and concerns with patients, families, and clinical staff.
Represent Food and Nutrition Services professionally and maintain appropriate hygiene and uniform standards.
Record and maintain unit refrigerator temperature logs according to facility standards.
Answer and log incoming calls to the nutrition office.
Maintain customer service in accordance with department and RRH standards.
Generate reports, tallies, calorie counts, nourishment labels, and tray tickets, and process information within established time frames.
Accurately deliver and replenish supplies to units as required.
Keep work areas safe and orderly.
Attend and retain information from staff meetings and in-service training.
Provide daily backup of menu software when assigned.
Perform other duties as assigned within the department.