Hospitality Manager

225 Hospitality LLC • Zachary, LA

4d

About The Position

The Hospitality Manager is responsible for daily restaurant operations and leadership. The role delivers sales and profits through an exceptional guest experience, while maintaining the systems and standards that support Walk-On’s brand and its approach to doing business. The manager helps create a positive, productive work environment and works with management and employees to provide efficient operations and strong guest service.

Requirements

• At least 2 years of management experience in a full-service, high-volume restaurant.
• A solid track record of success in previous assignments demonstrating upward career progression.
• Strong communication and leadership skills.
• Ability to work as a team with management staff and employees.
• Winning personality, consistent positive attitude, and a teamwork mentality.

Responsibilities

• Maintain a constant floor presence by greeting, welcoming, and engaging with guests.
• Understand and follow company policies, procedures, standards, specifications, guidelines, and training programs.
• Achieve company objectives in sales, service, quality, facility appearance, sanitation, and cleanliness through employee training and a positive, productive work environment.
• Control cash and other receipts by following cash-handling and reconciliation procedures.
• Fill in where needed to maintain guest-service standards and efficient operations.
• Prepare required paperwork, forms, reports, and schedules in an organized and timely manner.
• Keep equipment clean and in excellent working condition through inspections and preventative maintenance programs.
• Ensure products are received in the correct unit count and condition, following restaurant receiving procedures.
• Schedule labor according to anticipated business activity, staffing needs, and labor-cost objectives.
• Apply restaurant personnel policies and administer prompt, fair, and consistent corrective action for policy violations; document disciplinary actions and corrective coaching.
• Comply with applicable federal, state, county, and municipal health, safety, and labor regulations.
• Carry out restaurant marketing, advertising, and promotional activities and campaigns.
• Perform other duties as assigned by the General Manager.

Benefits

• Competitive salary with performance-based incentives.
• Career development opportunities within the Walk-On’s brand.
• Dynamic and supportive work environment.
• Comprehensive benefits package, including health, dental, 401(k), and vision insurance.
• Employee discounts and perks at Walk-On’s.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed