Hospitality Manager - Walk-On's Sports Bistreaux

225 Hospitality LLC • Baton Rouge, LA

11d

About The Position

The Hospitality Manager is responsible for the restaurant’s daily operations and for inspiring leadership. The role delivers sales and profits through exceptional guest experiences while upholding the systems and standards that support Walk-On’s brand positioning and the Walk-On’s Way. The manager maintains a strong floor presence, supports efficient operations, leads and trains employees, and contributes to a positive, productive work environment.

Requirements

• At least 2 years of management experience in a full-service, high-volume restaurant.
• A solid track record of success in previous assignments demonstrating upward career progression.
• Strong communication and leadership skills.
• Ability to work as a team with management staff and employees.
• Winning personality.
• Consistently positive attitude.
• Teamwork mentality.

Responsibilities

• Maintain a constant presence on the floor by greeting, welcoming, and engaging with guests.
• Understand and follow all policies, procedures, standards, specifications, guidelines, and training programs.
• Achieve company objectives for sales, service, quality, facility appearance, sanitation, and cleanliness through employee training and a positive, productive work environment.
• Control cash and other receipts by following cash-handling and reconciliation procedures.
• Fill in where needed to maintain guest-service standards and efficient operations.
• Prepare required paperwork, forms, reports, and schedules in an organized and timely manner.
• Keep equipment clean and in excellent working condition through inspection and preventative maintenance programs.
• Ensure products are received in the correct unit count and condition, and deliveries follow restaurant procedures.
• Schedule labor according to anticipated business activity, staffing needs, and labor-cost objectives.
• Administer prompt, fair, and consistent corrective action for policy violations and document disciplinary or coaching actions.
• Comply with applicable federal, state, county, and municipal health, safety, and labor regulations.
• Carry out restaurant marketing, advertising, and promotional activities and campaigns.
• Perform other duties as assigned by the General Manager.

Benefits

• Competitive salary with performance-based incentives.
• Career development opportunities within the Walk-On’s brand.
• Dynamic and supportive work environment.
• Comprehensive benefits package, including health, dental, 401(k), and vision insurance.
• Employee discounts and perks at Walk-On’s.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed