Hospitality in Healthcare Internship

Northwell Health
•Onsite

About The Position

Performs administrative staff work supporting research and review projects focused on hospital policies and procedures and department operations. The Office of Patient & Customer Experience works to improve the overall patient experience across the organization. Working closely with site-based patient experience leaders, the office drives initiatives, programs, and projects focused on providing world-class service. The role is in person, 30 hours per week, from June 2027 through August 2027, at multiple locations. No stipend is offered to cover lodging, travel, or meal expenses.

Requirements

  • High school diploma or equivalent.
  • Currently enrolled as an undergraduate junior or senior, or in a graduate-level program, majoring in Hospitality, Business/Healthcare Management, Public Health/Policy, Information/Computer Science, or Food/Nutrition Science.

Nice To Haves

  • Communication and interpersonal skills.
  • Previous professional experience.
  • Prior administrative experience in a hospital setting.

Responsibilities

  • Participates in collecting and preparing data related to the department’s work.
  • Assists with studies that objectively assess the efficiency, economy, and effectiveness of department or hospital operations, policies, and procedures.
  • Assists management in facilitating new programs and procedures.
  • Performs related duties as required.
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