Healthcare Management Internship

SOUTH BOSTON COMMUNITY HEALTH•Boston, MA
•Onsite

About The Position

South Boston Community Health Center is offering an on-site healthcare management internship at its South Boston, Massachusetts location. The internship lasts at least one year and requires a minimum of 20 hours per week. Interns gain hands-on experience with health center operations and patient access, working with professionals across departments to understand healthcare management and behind-the-scenes operations. Each intern takes ownership of a process improvement project with a mentor, with the aim of improving efficiency or patient care and implementing meaningful changes. The wage is $19 per hour.

Requirements

  • At least one year of customer service experience.
  • Currently enrolled as a graduate student or a recent graduate pursuing a degree in Healthcare Management or a related field.
  • Strong interpersonal and communication skills for interacting with patients and healthcare professionals.
  • Genuine interest in healthcare, patient care, and healthcare operations.
  • Problem-solving abilities, including creativity, analytical thinking, and inquiry to understand issues and recommend solutions proactively.
  • Ability to collaborate and work independently, with initiative to identify problems or tasks.

Responsibilities

  • Gain firsthand experience with day-to-day operations related to patient care and access.
  • Collaborate with professionals in various departments to learn about healthcare management and health center operations.
  • Take ownership of a process improvement project with guidance from a mentor.
  • Identify opportunities to improve efficiency or patient care and implement meaningful changes.
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