Hospitality Graduate – Lodge All-Rounder

Headhunt•Paterson, NJ
•Onsite

About The Position

A five-star safari lodge near Paterson, Eastern Cape, is seeking a motivated and enthusiastic Hospitality Graduate for a Lodge All-Rounder role. This opportunity is suited to a recent graduate looking to gain practical experience across lodge operations, including administration, front of house, guest services, housekeeping and bar operations. The candidate should be eager to learn, have a strong work ethic and be a committed team player. The successful candidate will be required to travel between properties and work shifts, weekends and public holidays when required.

Requirements

  • A relevant qualification in Hospitality, Tourism or a related field.
  • Recent graduate.
  • Knowledge of the OPERA system.
  • A valid driver’s licence is required, as the successful candidate will travel between properties.
  • Willingness to work shifts, weekends and public holidays when required.

Nice To Haves

  • Previous lodge experience.

Responsibilities

  • Assist with reception, check-ins, check-outs and guest enquiries.
  • Manage bookings, reservations and general administration.
  • Assist the housekeeping department with ordering supplies and conducting monthly stocktakes.
  • Manage bar stock and liaise directly with wine merchants.
  • Assist with staff rosters.
  • Track special rates, guest headcounts, welcome letters, auction vouchers, staff accounts and claim forms.
  • Conduct room checks to ensure rooms meet the required standards.
  • Prepare menus and coordinate breakfast and dinner setups across different venues.
  • Assist with housekeeping and ensure guest rooms and public areas are clean and presentable.
  • Assist with bar service and stock control.
  • Capture reservations and guest information on the OPERA system.
  • Provide general operational support across the lodge.
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