Bell Person - Lodge

Hershey Entertainment & Resorts Careers•Hershey, PA
•Onsite

About The Position

The Bell Person at Hershey Lodge assists guests with luggage during check-in and check-out, provides valet parking, and helps guests with travel information, maps, and directions to attractions in the Hershey area. The role also includes receiving and delivering packages for Lodge departments, greeting and directing guests near the front drive, and keeping the main entrance and front drive clean and orderly. The Bell Person reports maintenance or safety problems and maintains a neat, orderly appearance. Other duties may be assigned by the Bell Captain or Guest Service Manager. This is a union position, and the work schedule is based on union seniority. Shifts vary according to operational needs and may include weekdays, weekends, holidays, evenings, and hours between 6:00 a.m. and 12:00 p.m. The role requires standing, walking, lifting, and bending for most of the shift, lifting up to 35 pounds, and working in varying temperatures.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver's license and a verified good driving record.
  • Must have a friendly, courteous, hospitable attitude toward guests.
  • Must be able to work varying shifts based on operational needs, including weekdays, weekends, holidays, and likely evening hours.
  • Must be able to lift 35 pounds.
  • Must be able to stand, walk, lift, and bend for the majority of the shift.
  • Must be able to work in varying temperatures.
  • Must be able to meet schedule requirements for a union position, with work schedule based on union seniority.

Nice To Haves

  • Previous work experience is helpful.

Responsibilities

  • Assist guests with luggage during check-in and check-out.
  • Provide valet parking for outside guests attending breakfast, lunch, dinner, or parties.
  • Advise guests about travel conditions and provide road maps and directions to attractions in the Hershey area.
  • Assist with overnight guest valet parking and coordinate valet billing and car inventory.
  • Receive and deliver packages for Lodge departments.
  • Monitor and maintain the area around the Lodge’s main entrance.
  • Greet and direct guests near the front drive.
  • Maintain cleanliness of the main entrance and front drive, and report maintenance or safety problems.
  • Maintain a neat and orderly appearance.
  • Perform other duties as assigned by the Bell Captain or Guest Service Manager.

Benefits

  • Free Hersheypark admission
  • Discounts
  • Medical coverage beginning the first day of the month after starting work
  • Dental coverage beginning the first day of the month after starting work
  • Vision coverage beginning the first day of the month after starting work
  • 401K contribution
  • Paid time off
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