Seasonal Bell Person at Lion Square Lodge

First Chair Destinations•Vail, CO

About The Position

As a Bell Person, you’ll work as part of the Front Desk Services team, assisting guests and homeowners from check-in through their stay. You will greet guests, help with luggage and deliveries, answer questions about the resort and local area, and help ensure guests have what they need.

Requirements

  • Reliable personal transportation is essential because the role involves frequent travel between worksites.
  • Excellent time management skills and the ability to change activities frequently and cope with interruptions.
  • Comfort with digital systems, mobile apps, tablets, and software platforms.
  • Dependability, self-motivation, and the ability to work independently while contributing positively to a collaborative team.
  • Ability to communicate clearly and thoughtfully with people, in person or online, while representing the company positively.
  • Ability to move freely, including balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand and finger motions.
  • Ability to lift up to 50 pounds without assistance.
  • Shifts may include early mornings, evenings, weekends, and holidays; flexibility is required.
  • A background check must be successfully completed for an employment offer.

Nice To Haves

  • Experience in a hotel, hospitality, vacation, or similar industry is highly preferred.
  • Prior customer service experience is a plus.

Responsibilities

  • Greet all guests in a friendly and caring manner.
  • Open doors for guests entering and exiting the lobby area.
  • Assist guests with luggage to and from their units.
  • Answer guest questions about the resort and local area.
  • Show rooms to potential guests.
  • Deliver guest items, such as toiletries and towels, to units.
  • Maintain a clean and safe working environment.
  • Communicate effectively with guests and all departments.
  • Perform other duties as assigned.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and holidays for non-exempt employees.
  • Paid flexible time off and holidays for exempt employees only.
  • Paid sick leave.
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