Hospitality Director (Olympics) (Airline Client)
About The Position
Octagon is seeking a Hospitality Director for an airline client to lead the planning, execution, and delivery of a C-suite hospitality program surrounding the LA28 Olympic and Paralympic Games. The role focuses on luxury B2B hospitality, executive hosting, and client service, with responsibility for hospitality operations, project management, and stakeholder engagement. The Director will lead C-suite hospitality programming and CEO experiences across workstreams such as food and beverage, gifting, accommodations, and transportation. The position serves as the primary on-site client lead in Los Angeles and oversees hospitality environments, hotel catering, offsite dining, local market planning, venue familiarization, and route mapping. The role also supports event development, program documentation, financial management, and the creation of seamless, high-quality experiences for executive guests and stakeholders. The position is part of Octagon, Omnicom Group’s sports, entertainment, and experiential marketing agency. Omnicom policy requires employees to work in the office at least three days per week, unless additional office days are directed by the agency or manager. Regular travel of approximately 15–20% is expected, as well as evening, weekend, and holiday work when required for program delivery.
Requirements
- 7–10 years of experience in experiential marketing, hospitality, event management, or a related field.
- Proven track record managing VIP, executive, and high-profile hospitality programs.
- Experience delivering premium guest experiences, from intimate executive engagements to large-scale marquee events.
- Strong leadership and communication skills, including the ability to influence and build trust with clients, partners, vendors, and internal stakeholders.
- Ability to develop talent, empower teams, and foster a collaborative, high-performing culture.
- Highly organized and detail-oriented, with the ability to lead multiple workstreams, manage complex timelines, and deliver high-quality results under pressure.
- Strategic, proactive, and solutions-oriented approach, including the ability to anticipate challenges, assess risks, and implement mitigation plans.
- Exceptional judgment, discretion, professionalism, and emotional intelligence when working with senior executives and sensitive situations.
- Experience leading client engagements, staff planning, and cross-functional teams while delivering programs on time, on budget, and to a high standard.
- Willingness to travel regularly, approximately 15–20%.
- Willingness to work evenings, weekends, and holidays as required to support program delivery.
Nice To Haves
- Experience working internationally, partnering with global teams, or supporting major events such as the Olympic Games, FIFA World Cup, or other premier sporting events.
Responsibilities
- Serve as a trusted agency partner to clients and key stakeholders, supporting collaboration and alignment across workstreams.
- Lead planning and execution of C-suite B2B hospitality programming across food and beverage, gifting, accommodations, transportation, and other workstreams.
- Act as the primary on-site client lead in Los Angeles, communicating updates, observations, and opportunities to clients and internal stakeholders.
- Lead CEO programming and experience development, collaborating on the concept, design, execution, and buildout of hospitality environments.
- Oversee food and beverage operations, including hotel catering and offsite dining experiences, in partnership with the client lead.
- Lead Los Angeles market efforts, including venue familiarization, route mapping, and relationships with LA28 contacts and other stakeholders.
- Develop events and programs, including scheduling, logistics, health and safety, insurance, creative production, and briefing documentation.
- Develop the Program Execution Guide with support from the broader team.
- Apply experiential marketing and hospitality expertise to bring brand messaging, storytelling, and guest engagement strategies to life.
- Support program financial management, including budget tracking, forecasting, expense management, and reconciliation.
- Contribute insights and solutions to enhance the hospitality and hosting vertical and elevate client experiences.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
