Hospitality Coffee Service Associate

Susquehanna International Group, LLP•Bala Cynwyd (Philadelphia Area), PA

1d•Onsite

About The Position

Susquehanna is seeking a friendly, reliable, service-focused Hospitality Coffee Service Associate to support a high-quality coffee and beverage experience in a professional environment. The role suits someone who enjoys working with people, takes pride in good service, and can manage multiple tasks in a fast-paced setting. The schedule is 6 a.m. to 3 p.m. The associate prepares coffee, operates and maintains commercial espresso equipment, assists with food and beverage service, and keeps coffee areas clean, organized, and stocked. They perform a variety of hospitality tasks throughout each shift and work with team members to provide a consistent, high-quality experience and warm, professional service to employees. They are expected to understand and engage with customers and team members through clear, pleasant communication and maintain regular attendance and punctuality. Susquehanna is a global quantitative trading firm whose collaborative, intellectually driven culture brings together researchers, engineers, and traders. The company uses machine learning, advanced quantitative research, vast datasets, market expertise, and technology to develop strategies for global markets.

Requirements

Ability to use commercial espresso equipment, brew coffee units, and single-serve coffee machines.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Strong time-management skills.

Responsibilities

Prepare coffee using commercial equipment.
Operate, clean, and troubleshoot commercial espresso equipment.
Assist with food and beverage service as needed.
Maintain clean, organized, and well-stocked coffee areas.
Perform a variety of tasks throughout each shift to support the overall operation.
Work with team members to deliver a consistent, high-quality experience.
Provide warm, professional service to employees.
Engage with customers and team members and respond through clear, pleasant communication.
Maintain regular and consistent attendance and punctuality.
Perform a variety of hospitality tasks.