Hospitality Aide

Life Care Center of Jefferson City•Jefferson City, TN

19h

About The Position

The Hospitality Aide performs non-direct-care activities under the direct supervision of a licensed nurse to help assure patient safety and attain or maintain each patient’s highest practicable physical, mental, and psychosocial well-being in accordance with applicable laws, regulations, and Life Care standards. Activities include passing ice and meal trays to residents who can feed themselves, making beds, and supporting residents with other hospitality needs. The role also involves responding promptly to call lights, providing one-to-one attention to cognitively impaired residents, transporting wheelchair-bound residents, maintaining supplies and communal areas, and assisting with patient evacuation. The aide is expected to demonstrate dependable attendance, sound judgment, professionalism, confidentiality, customer service, and productive communication with an interdisciplinary team.

Requirements

High school diploma or equivalent.
CPR certification upon hire or obtained during orientation; certification must remain current during employment.
Ability to make independent decisions when circumstances warrant.
Knowledge of practices, procedures, laws, regulations, and guidelines governing post-acute care facility functions.
Proficiency in competency areas including patient rights, safety, and sanitation.
Ability to read, write, speak, and understand English.
Ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Ability to lift 35 pounds from floor to waist and waist to shoulder, lift and carry 35 pounds, and push or pull 35 pounds.
Demonstrate integrity, professionalism, sound judgment, customer service, and a positive attitude toward patients.

Responsibilities

Pass ice, water, and snacks to residents; clean nourishment refrigerators and carts.
Assist with passing and retrieving meal trays for cognizant residents and clean dining areas after meals.
Make unoccupied beds and change bed linens.
Organize residents’ drawers and closets and label personal items.
Organize shower rooms, clean utility rooms, and ensure adequate inventory.
Provide one-to-one attention to cognitively impaired residents.
Deliver residents’ mail.
Transport wheelchair-bound residents to and from rooms.
Respond promptly to call lights.
Assist in evacuating patients.
Maintain dependable, regular attendance.
Communicate and function productively on an interdisciplinary team.
Follow applicable laws, regulations, facility practices and procedures, department programs and policies, company policies, and the Code of Conduct.
Maintain confidentiality and professional working relationships with associates, vendors, and others.