Hospitality Aide

Shepherd of the Valley Lutheran Retirement Services • Warren, OH

3d

About The Position

The Hospitality Aide assists nursing home residents under the direction of nursing and medical staff. The role supports residents, families, and nursing staff with service, transport, food service, activity, room upkeep, and administrative tasks. Shepherd of the Valley is a Christian not-for-profit healthcare community offering short-term rehabilitation, skilled nursing, long-term care, assisted living, independent living, and home health services.

Requirements

• High school diploma or GED; alternatively, one to three months of customer-service-related experience and/or training, or an equivalent combination of education and experience.
• Excellent customer service and communication skills.

Responsibilities

• Answer signal lights to determine residents’ needs.
• Assist with resident and family requests that are essential and appropriate to the position.
• Serve and collect food trays and assist with serving as needed.
• Provide service help to residents and nursing staff, including stocking drinks, snacks, and supplies.
• Assist with transporting residents.
• Assist with resident activity functions as needed.
• Run errands, direct visitors, and answer the telephone.
• Clean wheelchairs and geriatric chairs as instructed.
• Keep resident rooms neat and orderly, including dropping off linens, cleaning bedside tables, labeling and putting away personal and care items, and checking trash and water pitchers.
• Assist nursing staff with administrative and other duties and tasks as needed.

Benefits

• Medical, dental, vision, and prescription medication coverage for eligible employees
• Fully paid $10,000 life insurance benefit
• Flexible spending account for certain medical and childcare expenses
• Paid time off accrued beginning immediately
• Seven paid holidays; double-time pay for employees who work a holiday
• In the third year of service, paid birthday and choice of floating holiday
• 403(b) tax-deferred retirement plan eligibility from the first day
• Professional Development Scholarship of $1,000 each year for employees pursuing further education in their field
• Free STNA classes
• Student loan forgiveness up to $2,500 paid over four years
• Ohio University tuition discounts: 5% for undergraduate programs and 10% for graduate programs
• Discounts at local businesses
• Employee-of-the-month bonus
• Recruitment bonuses for staff and residents
• Ongoing longevity bonus after two years

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED