Hospital Service Technician

Agiliti Health•Los Angeles, CA
•Onsite

About The Position

The Hospital Service Technician is responsible for equipment management within the hospital, ensuring medical equipment flows efficiently throughout the facility. The role supports continual improvement in the quality, reliability, and value of products and services. The technician maintains professional relationships with hospital staff and other personnel and serves as a subject-matter expert in customer service. The position is based at Children's Hospital Los Angeles in Los Angeles, California, and is scheduled Thursday through Monday, 10:30 p.m. to 7:00 a.m. The listed pay range is $25.00–$29.20 per hour; the actual offer may vary based on location, experience, job-related knowledge, skills, and other factors. Certain vaccinations, including COVID-19 vaccination, may be required depending on customer or company requirements. If required, Agiliti will provide directions and cover the expense at a participating clinic.

Requirements

  • High school diploma or equivalent.
  • Customer service experience.
  • Basic computer skills.
  • Willingness to work flexible hours, including evenings, weekends, holidays, and emergency off-hours as needed to support a 24/7 schedule.
  • Ability to lift and/or push up to 75 pounds and stand and walk for long periods.
  • Ability to frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit, and stand for long periods.

Nice To Haves

  • Prior work experience in a hospital setting.

Responsibilities

  • Deliver equipment to patient rooms or designated standby locations in patient-ready condition, with appropriate software, accessories, and disposables.
  • Communicate confidently with clinical staff about equipment features and functionality.
  • Provide quality service, perform to quality standards, and meet customer and company metrics.
  • Pick up, clean, and process equipment for patient-ready use according to company and hospital protocols.
  • Maintain professional relationships with hospital staff and other personnel and act as a customer-service subject-matter expert.

Benefits

  • Medical, dental, and vision insurance options.
  • Short- and long-term disability plans.
  • Flexible Spending Accounts and Health Savings Accounts.
  • Life insurance options.
  • Paid time off.
  • 401(k) savings plan with employer match.
  • Employee discounts.
  • Tuition reimbursement.
  • Daily Pay program.
  • Employee Assistance Program.
  • Wellness programs.
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