Hospital Service Technician

Agiliti Health•Los Angeles, CA
•Onsite

About The Position

The Hospital Service Technician manages medical equipment within the hospital to ensure it flows efficiently and is available in the right place at the right time for patient care. The role supports continual improvement in the quality, reliability, and value of equipment and services, while maintaining professional relationships with hospital staff and providing strong customer service. The technician delivers equipment to patient rooms and standby locations in patient-ready condition, including appropriate software, accessories, and disposables. The role also involves explaining equipment features and functionality to clinical staff, meeting service quality standards and customer and company metrics, and collecting, cleaning, and processing equipment according to company and hospital protocols. The position is based at Children's Hospital Los Angeles in Los Angeles, California. The listed schedule is Wednesday through Sunday, 6:30 a.m. to 3:00 p.m. The pay range is $25.00–$29.20. Work may also involve flexible hours, evenings, weekends, holidays, and emergency off-hours as needed to support a 24/7 schedule.

Requirements

  • High school diploma or equivalent.
  • Customer service experience.
  • Basic computer skills.
  • Willingness to work flexible hours, including evenings, weekends, holidays, and emergency off-hours as required to support a 24/7 schedule.
  • Ability to lift and/or push up to 75 pounds and stand and walk for long periods.
  • Ability to frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit, and stand for long periods.

Nice To Haves

  • Prior work experience in a hospital setting.

Responsibilities

  • Deliver equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
  • Communicate with clinical staff about equipment features and functionality.
  • Provide quality service, perform to quality standards, and meet customer and company metrics.
  • Pick up, clean, and process equipment, preparing it for patient-ready use in accordance with company and hospital protocols.
  • Maintain professional relationships with hospital staff and other personnel.

Benefits

  • Health insurance options including medical, dental, and vision plans
  • Short- and long-term disability plans
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Life insurance options
  • Paid Time Off
  • 401(k) savings plan with employer match
  • Employee discounts
  • Tuition reimbursement
  • Daily Pay program
  • Employee Assistance Program
  • Wellness programs
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