Hospital Representative - Albany Medical Center
About The Position
Daniels Health is seeking a customer service-oriented Field Service Representative to serve Albany Medical Center at 43 New Scotland Ave, Albany, NY 12208. The representative maintains inventory and provides frontline customer service at the assigned hospital, working with drivers, operations personnel, sales teams, corporate support staff, and hospital clinical staff. The role involves servicing Daniels Health products, supporting proper healthcare waste handling, and maintaining professional relationships with hospital staff. This is a permanent, full-time position of 40 hours per week, Monday through Friday, from 7:00 AM to 3:30 PM. The posted rate is $20.00 to $21.00 per hour.
Requirements
- Willingness to complete a five-panel urine drug screening.
- Willingness to complete a seven-year background check.
- Previous experience in a labor-intensive warehouse job, including repetitive lifting of containers weighing 50 to 75 pounds.
- Basic math skills and ability to read and record weights accurately.
- Familiarity with weighbridge or scale systems.
- Ability to perform repetitive tasks while maintaining quality standards.
- Ability to stand for extended periods and work in personal protective equipment.
- Proven longevity with employers.
- Can-do attitude.
- Ability to stand and walk for a significant part of the day, lift containers weighing up to 50 pounds, and push or pull wheeled transporters and/or palletized product weighing approximately 300 pounds.
Nice To Haves
- Experience in environmental services (EVS), housekeeping, or as a sterilization technician.
Responsibilities
- Work with clinical staff to support proper healthcare waste segregation, timely container exchanges, and container fill accuracy.
- Inspect and service Daniels Health products throughout the assigned hospital or medical center, including entering procedural areas and working around patients and equipment.
- Maintain adequate container-stock inventory at the location and department levels.
- Communicate clearly and maintain strong working relationships with hospital staff and Daniels Health staff.
- Communicate and escalate customer issues to the manager to support timely response and resolution, using a company-provided smartphone for daily duties.
- Maintain professional, positive relationships with customers and hospital staff independently and without direct supervision.
- Leave staging areas neat and orderly after entering and before leaving the facility.
Benefits
- Benefits for full-time roles from day one.
- Sick leave from day one.
- Vacation leave from day one.
- Consistent Monday-to-Friday work hours.
- Permanent, stable, non-seasonal work supporting healthcare services.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
