Community Liaison

All About Home Care•Missouri City, TX

23h

About The Position

All About Home Care is a Houston-based home health care agency serving Houston and surrounding communities since 2004. The company provides skilled nursing, physical therapy, occupational therapy, speech therapy, home health aide services, and medical social work, and uses Kinnser software for patient care documentation. The Hospital/Physician/Community Liaison develops and maintains partnerships with hospitals, physicians’ offices, and community referral sources in the Southwest area of Greater Houston. The liaison represents the company professionally and works to increase referral opportunities within an assigned territory through prospecting, presentations, client follow-up, and sales development. The role calls for an organized, motivated person with strong communication, presentation, negotiation, and relationship-building abilities. Daily commuting to the office is required.

Requirements

Strong communication and relationship-building skills.
Ability to commute daily to the office.
Self-motivated, organized, and goal-oriented.
Professional verbal and written communication skills.
Deadline- and detail-oriented.
Strong negotiation and closing skills.
Organized and punctual, with a positive, ambitious, and optimistic personality.

Nice To Haves

Bachelor’s degree in Marketing preferred.
Experience in a similar role in a home health setting highly preferred.

Responsibilities

Present and sell company services to new and existing referral sources.
Prospect and contact potential referral sources within an assigned territory.
Build and maintain relationships with hospitals, physicians’ offices, and community partners.
Conduct office presentations and present customer solution proposals to clients.
Resolve client inquiries and complaints.
Follow up with clients to maintain business flow.
Set follow-up appointments to keep clients aware of the latest developments.
Develop presentations and present customer solution proposals to clients.
Manage the assigned sales territory.