Hospital Account Executive

Quest Diagnostics•Pittsburgh, PA

About The Position

The Hospital Account Executive drives new business growth and account retention by identifying sales opportunities and managing service requirements for existing hospital accounts. This is a field-based sales role requiring daily travel throughout the Pittsburgh region. The role involves developing hospital relationships, increasing account volume and profitability, educating hospital personnel on processes, supporting service issue resolution, and ensuring contract and regulatory compliance.

Requirements

Five years of successful experience providing services to healthcare providers.
Three years of sales experience.
A hunter mentality.
Knowledge of reference laboratory business, esoteric tests, and processes.
Knowledge of the healthcare industry, payors, and regulations.
Valid driver’s license.

Nice To Haves

Bachelor’s degree in Business, Marketing, or the Life Sciences.

Responsibilities

Drive sales growth in existing hospital accounts by targeting new sales opportunities and identifying and closing potential leakage opportunities.
Develop relationships with hospital personnel at multiple levels, including decision-makers and other key stakeholders, to ensure customer retention.
Work with regional sales leaders to develop business plans and effective value propositions that increase volume and profitability in assigned hospital accounts.
Educate hospital personnel on processes and procedures, including the test order process, to ensure accurate and timely transactions.
Implement fee increases or price changes and enforce contract compliance.
Provide immediate support for less complex service issues; refer more complex issues to appropriate resources and follow up on resolution.
Maintain knowledge of connectivity products and new tests.
Ensure compliance with company policies and government regulations.

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