Hospice Sales Representative
About The Position
Amedisys, part of the Optum family of businesses, provides home health, hospice, and community-based services. The Hospice Sales Representative (also described as Hospice Liaison/Hospice Sales Rep) generates referrals and grows census by building relationships with physicians, hospitals, skilled nursing facilities, and community providers. The role educates partners about hospice services, facilitates timely referrals and smooth care transitions, and works with the interdisciplinary team while maintaining a compassionate, patient-first approach. The position includes educating health care professionals, patients, and families about home care services; developing referral relationships; coordinating admissions; visiting patients on-site to assess needs and identify barriers to care; and maintaining accurate records in a CRM. The representative is expected to achieve admission, product, payor-mix, and account goals, document daily sales calls, attend community events, and respond to customer complaints in a timely manner. The role requires travel of 50% or more within the assigned territory. The company describes an environment that offers performance recognition, clear direction, and development opportunities.
Requirements
- At least 1 year of experience in a healthcare-related business development or outreach role.
- Reliable transportation, a current driver's license, and liability insurance.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Educate health care professionals, patients, and families about home care services.
- Develop and maintain relationships with referral sources, including hospitals, nursing homes, and physician offices, to generate leads.
- Coordinate patient admissions with the team, including obtaining required documentation to complete the referral-to-admission process.
- Conduct on-site visits to assess patient needs and identify barriers to care.
- Keep accurate records of patient interactions and referrals.
- Achieve admissions, product, and payor-mix goals.
- Meet short- and long-term target account goals.
- Document the minimum expected number of daily sales calls in the CRM, including pre- and post-call notes.
- Maintain a complete, up-to-date CRM record of targeted referral sources in the territory.
- Attend community events to promote Amedisys.
- Respond to customer complaints in a timely manner.
- Perform other duties as assigned.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase plan.
- 401(k) contribution.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
