Hospice RN Administrator II

Gentiva Hospice•San Diego, CA

About The Position

The Administrator RN II provides strategic leadership and operational oversight for an assigned mid-size hospice location. The role leads day-to-day operations and interdisciplinary teams, ensuring high-quality, patient-centered care while fostering compassion, respect, and integrity and meeting organizational goals, regulatory standards, and community needs. The Administrator is accountable for clinical quality, operational performance, and balanced, sustainable census growth, and oversees leadership and development, financial performance, community outreach, human resources, office operations, and relationships with the Governing Body, referral partners, and the community. The position promotes continuous quality improvement and regulatory compliance; develops policies and procedures with the Governing Body; supports employee orientation, training, continuing education, supervision, and evaluation; and plans and monitors operational and financial performance. It oversees service quality, documentation, safety, incident follow-up, patient and family concerns, budgets, vendors, and market opportunities. The Administrator may be asked to make routine patient visits in homes or institutions and/or participate in an on-call schedule. Gentiva describes itself as a national provider of hospice, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of clinicians across 38 states. The role is with Gentiva Hospice.

Requirements

Bachelor’s degree in nursing (BSN) from an accredited school of nursing, or a higher level of education.
At least two years of management or supervisory experience in a post-acute setting within the last five years.
Meet all state-specific requirements for the Administrator role.
Current license to practice nursing in the state of requested employment.
CPR certification.
Current automobile insurance and a valid driver’s license.
Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
Proven ability to manage teams, budgets, and interdisciplinary operations.
Exceptional communication, organizational, and leadership skills.
Commitment to high-quality, compassionate care for patients and families.

Nice To Haves

Two or more years of hospice or home care experience.
Three years of direct patient care experience in a clinical setting.

Responsibilities

Provide leadership for a mid-sized hospice program and be accountable for clinical quality, operational performance, and balanced, sustainable census growth.
Promote excellence and continuous quality improvement in care and service; use statistical and qualitative information to manage quality.
Promote and monitor compliance with accrediting, licensing, regulatory, state, and federal requirements; ensure policies and procedures are followed.
Remain current on trends, developments, and technologies through self-development and in-service participation, and circulate relevant information to employees.
Develop, recommend, and implement policies and procedures in collaboration with the Governing Body.
Manage human resources, including recommending staffing levels, selecting, supervising, and evaluating interdisciplinary team members, determining employee qualifications and competence, completing performance evaluations, and taking and documenting disciplinary action when appropriate.
Promote communication and keep employees informed; ensure appropriate staff meetings are conducted and documented and remain available to employees when issues arise.
Provide or arrange core, location-specific, and job-specific orientation, in-service training, and continuing education for employees, volunteers, and contract personnel; conduct educational programs for outside agencies as needed.
Collaborate with the Governing Body, corporate leadership, and employees to establish performance goals and standards; monitor progress and redirect efforts when goals are not being met.
Direct the assigned location's teams, plan and organize work and resources, set priorities, measure progress, take corrective action, and consider effects of decisions on the company and its hospice affiliates.
Select outside service sources as needed and maintain contract management for outside vendors and providers.
Assess and improve branch, department, and team performance; ensure service documentation is accurate and timely.
Monitor and supervise the quality of patient care; process emergency calls and requests for assistance and help solve patient problems in all settings.
Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursements, payroll, and other expenses.
Identify market opportunities for services or programs and ensure the accuracy of marketing and public information materials and activities.
Provide a safe environment for patients, visitors, customers, and employees; investigate and document incidents, accidents, grievances, complaints, medication errors, and other problems within required time frames, and implement corrective or preventive action.
Work with physicians, patients, families, staff, and others to address problems, needs, and concerns; supervise and evaluate family satisfaction surveys.
Include safety topics in staff meetings and regularly review safety policies and procedures, including the Emergency Preparedness Plan; ensure employees understand their safety responsibilities.
Manage financial resources prudently, complete scheduled financial reviews and budget worksheets, monitor spending and variances, anticipate resource needs, seek cost reductions without affecting quality, and control overtime and temporary personnel except when justified.
Recommend space and other resources for needed services.
May perform routine visits to patient homes or institutional settings and/or participate in an on-call schedule.

Benefits

Competitive pay
401(k) with company match
Career advancement opportunities
National and local recognition programs
Teammate Assistance Fund
Medical insurance (additional full-time benefit)
Dental insurance (additional full-time benefit)
Vision insurance (additional full-time benefit)
Mileage reimbursement or fleet vehicle program (additional full-time benefit)
Generous paid time off and seven paid holidays (additional full-time benefit)
Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care (additional full-time benefit)
Education support and tuition assistance (ASN to BSN, BSN to MSN) (additional full-time benefit)
Free continuing education units (additional full-time benefit)
Company-paid life insurance (additional full-time benefit)
Company-paid long-term disability insurance (additional full-time benefit)
Voluntary benefits: pet, critical illness, accident, and long-term care insurance (additional full-time benefit)