Hospice RN Administrator II

Gentiva Hospice•San Diego, CA

2d•$168,000 - $172,000

About The Position

The RN Hospice Administrator provides strategic leadership and operational oversight for an assigned, mid-size hospice location. The Administrator leads day-to-day operations and interdisciplinary teams, ensuring high-quality, patient-centered care while fostering compassion, respect, and integrity and meeting organizational goals, regulatory standards, and community needs. Responsibilities span team leadership and development, financial performance, community outreach, human resources, office operations, and relationship-building with the Governing Body, referral partners, and the community. The role ensures the hospice location delivers outstanding service while upholding the company’s mission, vision, and values. The Administrator is accountable for clinical quality, operational performance, and sustainable census growth. This includes supporting compliance and continuous quality improvement; selecting, supervising, evaluating, and developing staff; managing office and financial resources; monitoring patient care and documentation; addressing patient and employee concerns; overseeing safety and incident response; and supporting marketing and community outreach. The role may include routine visits to patient homes or institutional settings and participation in an on-call schedule.

Requirements

Bachelor’s degree in nursing (BSN) from an accredited school of nursing or a higher level degree.
At least two years of management or supervisory experience in a post-acute setting within the last five years.
Meet all state-specific requirements for the Administrator role.
Current license to practice nursing in the state of requested employment.
CPR certification.
Current automobile insurance and a valid driver’s license.
Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
Proven ability to manage teams, budgets, and interdisciplinary operations.
Exceptional communication, organizational, and leadership skills.
Commitment to high-quality, compassionate care for patients and families.

Nice To Haves

Two or more years of hospice or home care experience.
Three years of direct patient care experience in a clinical setting.

Responsibilities

Provide leadership for a mid-sized hospice program and oversee clinical quality, operational performance, and balanced, sustainable census growth.
Promote continuous quality improvement and monitor compliance with accreditation, licensing, regulatory, and applicable state and federal requirements.
Develop, recommend, and implement policies and procedures in collaboration with the Governing Body.
Lead human resources activities, including recommending staffing levels, selecting and supervising interdisciplinary team members, determining employee qualifications and competence, conducting evaluations, and addressing disciplinary matters.
Promote effective communication with employees, keep staff informed, and ensure appropriate meetings are conducted and documented.
Provide or arrange orientation, in-service training, continuing education, and educational programs for employees, volunteers, contract personnel, and outside agencies as appropriate.
Direct assigned location teams and manage office operations, priorities, resources, goals, and performance improvement.
Manage outside vendor and provider services, including contract management and selection of outside sources for needed services.
Monitor and supervise the quality of patient care and ensure service documentation is accurate and timely.
Process emergency calls and requests for assistance, assist with problem-solving for patients in all settings, and work with physicians, patients, families, staff, and others to address problems and concerns.
Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursement, payroll, and other expenses.
Recommend market opportunities for new programs or services and ensure the accuracy of marketing and public information materials and activities.
Provide a safe environment for patients, visitors, customers, and employees; investigate and document incidents, accidents, grievances, complaints, medication errors, and other problems, and implement corrective or preventive actions.
Supervise and evaluate family satisfaction surveys and incorporate safety topics into staff meetings; review safety policies and emergency preparedness procedures and ensure employees understand their roles.
Manage financial resources, complete scheduled financial reviews and budget submissions, monitor expenditures and variances, anticipate resource needs, seek cost reductions without compromising quality, and control overtime and temporary staffing when appropriate.
Recommend space and other resources needed for services.
May perform routine visits to patient homes or institutional settings and/or participate in an on-call schedule.

Benefits

Competitive pay.
401(k) with company match.
Career advancement opportunities.
National and local recognition programs.
Teammate Assistance Fund.
Medical, dental, and vision insurance for full-time associates.
Mileage reimbursement or fleet vehicle program for full-time associates.
Generous paid time off and seven paid holidays for full-time associates.
Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN programs, for full-time associates.
Free continuing education units (CEUs) for full-time associates.
Company-paid life and long-term disability insurance for full-time associates.
Voluntary pet, critical illness, accident, and long-term care benefits for full-time associates.