Hospice RN Administrator I

Gentiva Hospice•Hobbs, NM

16h

About The Position

The Administrator RN I provides strategic leadership and operational oversight for an assigned hospice location with a developing census. The role leads day-to-day operations and interdisciplinary teams to deliver high-quality, patient-centered care while fostering compassion, respect, and integrity. The Administrator supports business and organizational goals, regulatory compliance, and community needs through leadership and staff development, financial management, community outreach, human resources, office operations, and relationship-building with the Governing Body, referral partners, and the community. The role ensures the hospice location provides outstanding service in keeping with the company’s mission, vision, and values. The Administrator is accountable for clinical quality, operational performance, and sustainable census growth. This includes managing personnel and office operations, monitoring care and service quality, supporting safe practices, overseeing budgets and expenses, and ensuring compliance with applicable licensing, accreditation, regulatory, and legal requirements. The role may include routine patient visits in homes or institutional settings and participation in an on-call schedule. Gentiva is a national provider of hospice, palliative, home health, and advanced illness management services, with nearly 600 locations across 38 states. The position is with Gentiva Hospice.

Requirements

Registered Nurse with a minimum of an Associate’s Degree in Nursing.
At least one year of management or supervisory experience.
At least two years of hospice or home care experience.
Meet all state-specific requirements for the Administrator role.
Current license to practice nursing in the state of requested employment, if applicable.
CPR certification.
Current automobile insurance and a valid driver’s license.
Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
Proven ability to manage teams, budgets, and interdisciplinary operations.
Exceptional communication, organizational, and leadership skills.
Commitment to high-quality, compassionate care for patients and families.

Nice To Haves

Bachelor’s degree in nursing (BSN) from an accredited school of nursing.
Three to five years of healthcare sales or management experience.
Three years of direct patient care experience in a clinical setting.

Responsibilities

Provide hands-on leadership for a hospice program, with accountability for clinical quality, operational performance, and sustainable census expansion.
Promote excellence in care and service and incorporate continuous quality improvement into daily activities.
Promote and monitor compliance with accreditation, licensing, regulatory, and applicable state and federal requirements.
Use statistical and qualitative information to manage quality and ensure policies and procedures are followed.
Develop, recommend, and implement policies and procedures in collaboration with the Governing Body.
Manage human resources, including selecting, supervising, evaluating, and determining the qualifications and competence of interdisciplinary team members.
Establish goals and performance standards with the Governing Body, corporate leadership, and employees; monitor progress and redirect efforts as needed.
Complete performance evaluations on time and take timely, documented disciplinary action when appropriate.
Assign work based on employees’ abilities and limitations and ensure fair workload distribution.
Keep employees informed, make oneself available to staff, and promote effective communication through appropriate documented meetings.
Provide or arrange core, location-specific, and job-specific orientation, in-service training, and continuing education for employees, volunteers, and contract personnel.
Conduct educational programs for outside agencies as needed.
Direct assigned location teams and plan and organize tasks and resources to achieve strategic goals.
Set priorities, measure progress, take corrective action, and make informed decisions that consider company-wide impacts.
Participate in selecting outside service providers and maintain contracts with vendors and providers.
Assess and improve location, department, and team performance and ensure service documentation is accurate and timely.
Monitor and supervise the quality of patient care at assigned locations, process emergency calls and assistance requests, and help solve patient problems in all settings.
Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursements, payroll, and other expenses.
Recommend service-area opportunities for new programs or services and ensure the accuracy of marketing and public information materials and activities.
Provide a safe environment for patients, visitors, customers, and employees; investigate and report incidents, accidents, grievances, complaints, medication errors, and other problems, and implement corrective or preventive action.
Work with physicians, patients, families, staff, and others to address problems, needs, and concerns.
Supervise and evaluate family satisfaction surveys.
Include safety topics in staff meetings and regularly review safety policies and procedures, including the Emergency Preparedness Plan; ensure employees understand their safety responsibilities.
Manage financial resources prudently, complete financial reviews and budget submissions on schedule, monitor budget performance, justify variances, and seek cost reductions without affecting quality.
Control overtime and temporary personnel use except when justified by increased volume or decreased staffing, and recommend space and other resources for needed services.
May perform routine visits to patient homes or institutional settings and/or participate in the on-call schedule.
Remain current in relevant trends, developments, and technologies through self-development, in-services, and sharing relevant information with employees.

Benefits

Competitive pay.
401(k) with company match.
Career advancement opportunities.
National and local recognition programs.
Teammate Assistance Fund.
Medical, dental, and vision insurance for full-time associates.
Mileage reimbursement or fleet vehicle program for full-time associates.
Generous paid time off and seven paid holidays for full-time associates.
Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN programs, for full-time associates.
Free continuing education units (CEUs) for full-time associates.
Company-paid life and long-term disability insurance for full-time associates.
Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time associates.