Hospice RN Administrator II

Gentiva Hospice•Jacksonville, FL

17h•$100,000 - $130,000

About The Position

The Administrator RN II provides strategic leadership and operational oversight for an assigned mid-sized hospice location. The role leads day-to-day operations and interdisciplinary teams, ensuring high-quality, patient-centered care and fostering a culture of compassion, respect, and integrity while meeting organizational goals, regulatory standards, and community needs. Responsibilities span leadership and staff development, clinical quality, financial performance, community outreach, human resources, office operations, and relationship-building with the Governing Body, referral partners, and the community. The Administrator is accountable for outstanding service and for upholding the company’s mission, vision, and values. The position oversees clinical quality, operational performance, sustainable census growth, regulatory compliance, quality improvement, staffing, office operations, safety, patient and family concerns, and budget management. The Administrator collaborates with the Governing Body and corporate leadership to establish and monitor goals and policies, supervises and evaluates interdisciplinary team members, and may perform routine visits to patient homes or institutional settings and/or participate in an on-call schedule. This is a safety-sensitive position.

Requirements

Registered Nurse with a minimum of an Associate’s Degree in Nursing.
At least one year of management or supervisory experience.
At least two years of hospice or home care experience.
Meets all state-specific requirements for the Administrator role.
Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
Proven ability to manage teams, budgets, and interdisciplinary operations.
Exceptional communication, organizational, and leadership skills.
Commitment to high-quality, compassionate care for patients and families.
Current license to practice nursing in the state of requested employment, if applicable.
CPR certification.
Current automobile insurance and a valid driver’s license.

Nice To Haves

Bachelor’s degree in nursing (BSN) from an accredited school of nursing.
Three to five years of healthcare sales or management experience.
Three years of direct patient care experience in a clinical setting.

Responsibilities

Lead a mid-sized hospice program and remain accountable for clinical quality, operational performance, and balanced, sustainable census growth.
Promote excellence in care and service, apply continuous quality improvement principles, and use statistical and qualitative information to manage quality.
Promote and monitor compliance with accrediting, licensing, regulatory, state, and federal requirements; ensure policies and procedures are followed.
Develop, recommend, and implement policies and procedures in collaboration with the Governing Body.
Manage human resources, including recommending staffing levels, selecting, supervising, and evaluating interdisciplinary team members, determining employee qualifications and competence, completing timely performance evaluations, and addressing disciplinary matters in accordance with policy.
Promote communication with employees, keep staff informed of changes, and ensure appropriate staff meetings are conducted and documented.
Provide or arrange core, location-specific, and job-specific orientation, in-service training, continuing education, and education for outside agencies as needed.
Assign work according to employees’ abilities and limitations and ensure fair and consistent workload distribution.
Direct the teams and office operations of the assigned location; plan and organize resources, set priorities, measure progress, and take corrective action as needed.
Collaborate with the Governing Body, corporate leadership, and employees to establish performance goals and standards and regularly monitor progress.
Select outside sources for needed services and maintain contracts with outside vendors and providers.
Assess and improve branch, department, and team performance; ensure service documentation is accurate and timely.
Monitor and supervise the quality of patient care; process emergency calls and requests for assistance and help solve patient problems across care settings.
Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursement, payroll, and other expenses.
Recommend service-area opportunities for new programs or services and ensure marketing and public information materials and activities are accurate.
Provide a safe environment for patients, visitors, customers, and employees; investigate and document incidents, accidents, grievances, complaints, medication errors, and other problems, and implement corrective or preventive action promptly.
Work with physicians, patients, families, staff, and others to address problems, needs, and concerns; supervise and evaluate family satisfaction surveys.
Include safety topics in staff meetings and regularly review safety policies, including the Emergency Preparedness Plan, ensuring employees understand their safety roles.
Manage financial resources prudently, complete financial reviews and budget worksheets on schedule, monitor budget performance and variances, anticipate resource needs, and seek cost reductions without affecting quality.
Control overtime and temporary staffing except when justified by increased volume or decreased staffing levels; recommend space and other resources needed for services.
May perform routine visits to patient homes or institutional settings and/or participate in an on-call schedule.
Remain current in relevant trends, developments, and technologies through self-development, in-services, and sharing relevant information with employees.

Benefits

Competitive pay.
401(k) with company match.
Career advancement opportunities.
National and local recognition programs.
Teammate Assistance Fund.
Medical, dental, and vision insurance for full-time associates.
Mileage reimbursement or fleet vehicle program for full-time associates.
Generous paid time off and seven paid holidays for full-time associates.
Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN support, for full-time associates.
Free continuing education units (CEUs) for full-time associates.
Company-paid life and long-term disability insurance for full-time associates.
Voluntary benefits, including pet, critical illness, accident, and long-term care benefits, for full-time associates.