Hospice Provider Relations Liaison

Hope Hospice & Health Services•Pleasanton, CA
•$85,000 - $100,000

About The Position

Hope Hospice is seeking a Hospice Provider Relations Liaison to support its growing hospice sales team. The role shares the organization’s vision with hospitals, facilities, and providers and educates them about community-focused, nonprofit hospice care. It focuses on developing relationships, facilitating admissions, and contributing to a collaborative team. The position serves Alameda and Contra Costa Counties and is based at the Pleasanton, California office. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. Hope Hospice follows CDPH vaccine requirements for healthcare personnel.

Requirements

  • Bachelor’s degree in Marketing, Business Administration, or a related field from a four-year college or university; or two years of related experience and/or training; or an equivalent combination of education and experience.
  • At least two years of marketing experience in a healthcare setting.

Nice To Haves

  • Experience in hospice care operations.

Responsibilities

  • Develop relationships with referral sources—including physicians, hospitals, nursing facilities, residential care facilities for the elderly, senior housing, and community service agencies—maintain regular contact, and resolve issues to support quality of care and referrals.
  • Assist the Director of Provider and Community Relations with negotiating or redefining contract provisions in accordance with relevant laws and regulations.
  • Participate in annual contract review meetings with contracted providers.
  • Identify, plan, and implement outreach activities, including presentations, informational luncheons, staffing display tables at community events, attending open houses, and making regular visits to physician offices.
  • Provide regular written and/or oral reports of outreach activities to the Director of Provider and Community Relations.

Benefits

  • Competitive pay
  • Generous benefits
  • Supportive work environment
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