Hospice Patient Care RN Manager
About The Position
The Hospice Patient Care RN Manager oversees patient care activities and clinical operations to ensure high-quality, compliant hospice services. Reporting to the Executive Director or Administrator, this leader coordinates care, supports and develops staff, and upholds patient-care and regulatory standards. The role includes managing visit schedules, triaging referrals and medical concerns, facilitating interdisciplinary meetings, and supporting quality and operational improvements. The position serves patients and families with compassion and supports a diverse care team as it responds to patients’ emotional and clinical needs. It is identified as safety-sensitive. Employees must meet minimum requirements to qualify for benefits and applicable state-specific requirements.
Requirements
- Current RN license in the state of employment.
- Graduate of an accredited nursing program.
- At least 3 years of direct patient care experience, including 2 years in hospice or home-based care.
- Ability to apply hospice principles, industry standards, and regulatory requirements, including Medicare, Medicaid, JCAHO, and ACHC.
- Knowledge of and compassion for terminally ill patients and their families.
- Ability to lead a diverse care team and adapt to patients’ emotional and clinical needs across varied backgrounds.
- Strong interpersonal, organizational, and leadership skills.
- Competency in clinical documentation and technology systems.
Nice To Haves
- Bachelor of Science in Nursing (BSN).
- Previous leadership, team management, or supervisory experience in hospice or home health.
- Familiarity with EMR systems and telehealth platforms.
- Certification in Hospice and Palliative Nursing (CHPN).
Responsibilities
- Oversee and direct patient care services to ensure delivery of high-quality hospice care.
- Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits, using clinical judgment and prioritization.
- Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner.
- Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes.
- Mentor, train, and provide clinical support to associates, supporting their development, performance, and compliance.
- Ensure care delivery meets federal, state, and local regulations and company policies and procedures.
- Support performance improvement initiatives, quality assessments, and operational efficiencies at the location.
Benefits
- Competitive pay.
- 401(k) with company match.
- Career advancement opportunities.
- National and local recognition programs.
- Teammate Assistance Fund.
- Medical, dental, and vision insurance for full-time associates.
- Mileage reimbursement or fleet vehicle program for full-time associates.
- Generous paid time off and 7 paid holidays for full-time associates.
- Wellness programs, including telemedicine, diabetes management, and Joint & Spine Concierge Care, for full-time associates.
- Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN pathways, for full-time associates.
- Free continuing education units (CEUs) for full-time associates.
- Company-paid life and long-term disability insurance for full-time associates.
- Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time associates.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
