Hospice Community Liaison - Sales

Enhabit Home Health & Hospice•Madison, AL

About The Position

Enhabit Home Health & Hospice is hiring a Hospice Community Liaison to serve as the primary relationship manager between the company and referral sources, including physicians and physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by building awareness and educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. Its goal is to help people navigate post-acute care transitions, improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction. The position requires a relevant bachelor’s degree or graduation from an approved school of nursing, therapy, or social work, although equivalent years of work experience may substitute for the degree. Applicants need at least two years of relevant healthcare business development, community relations, marketing, or sales experience, as well as demonstrated understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. Clinical applicants must maintain the applicable clinical license. The position also requires a valid driver’s license, automobile liability insurance, and dependable transportation. Enhabit describes itself as a collaborative workplace focused on professional growth and ongoing development. Except for designated full-time remote positions, in-office attendance is essential to achieving position objectives. The company is an equal opportunity employer and states its commitment to a collaborative, respectful, and nondiscriminatory work environment.

Requirements

  • Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
  • At least two years of experience in healthcare business development, community relations, marketing, or sales.
  • Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
  • Valid state driver’s license in the current state of residence, maintained throughout employment.
  • Automobile liability insurance as required by law, maintained throughout employment.
  • Strong interpersonal, communication, and presentation skills.
  • Clinical applicants must have and maintain a clinical license as required by state requirements and applicable board rules.
  • Dependable transportation in good working condition and ability to safely drive in all types of weather conditions.
  • Oral and written communication skills, fluency in English, and active listening skills.
  • Intermediate technology skills, especially Microsoft Office, including Word and Excel.
  • In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

  • Graduation from an approved school of nursing, therapy, or social work is highly preferred.
  • For clinical applicants, experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
  • Previous experience using electronic referral systems and Homecare Homebase (HCHB).
  • Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

  • Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals.
  • Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
  • Help stakeholders navigate post-acute care transitions, with the goal of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction.

Benefits

  • Generous paid time off for full-time employees.
  • 401(k) matching.
  • Medical, dental, and vision coverage.
  • Supplemental insurance options.
  • Flexible spending accounts.
  • Incentive bonus opportunities.
  • Continuing education and scholarship opportunities.
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