Hospice Community Liaison - Sales

Enhabit Home Health & Hospice•Fortson, WA

About The Position

The Hospice Community Liaison serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by increasing awareness of Enhabit’s services and program requirements among referral sources, patients, families, caregivers, and community partners. It helps people navigate post-acute care transitions with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent work experience may be accepted in lieu of the degree requirement. At least two years of healthcare business development, community relations, marketing, or sales experience is required. The position also requires demonstrated understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations, a valid driver’s license, automobile liability insurance, dependable transportation, and strong communication and presentation skills. Unless designated as a full-time remote position, in-office attendance is essential to meet position objectives. Occasional remote work to accommodate temporary personal needs or circumstances beyond the company’s control does not waive this requirement.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may be considered in lieu of the degree requirement.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid driver’s license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
Strong interpersonal, communication, and presentation skills.
For clinical candidates, a clinical license must be maintained as required by state rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening skills.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

Graduate of an approved school of nursing, therapy, or social work.
Experience in home health, hospice, post-acute care, or related healthcare services.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Serve as the primary relationship manager between Enhabit and referral sources, including healthcare organizations and professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help patients and partners navigate post-acute care transitions.
Contribute to improved patient outcomes, supported care transitions, exceptional quality, and patient and referral-source satisfaction.