Hospice Clinical Director, Scottsdale

Hospice of the Valley • Scottsdale, AZ

9d

About The Position

Provides overall direction of patient services and daily operations for a designated clinical office or clinical department. Provides leadership and proactive support to ensure outstanding customer service, a well-motivated, compassionate, and competent staff, a reputation of excellence, prudent use of agency resources, and compliance with regulatory guidelines and policies.

Requirements

• Degree in nursing or a health-related field.
• At least three years of healthcare leadership experience.
• Exceptional verbal and written communication skills.
• Ability to communicate with tact, diplomacy, and authority and to interpret and explain complex information.
• Strong presentation skills.
• Highly developed interpersonal skills and ability to meet people with ease and build rapport.
• Ability to build and maintain effective relationships with staff, physicians, patients, and their families.
• Strong mentoring and conflict-management skills.
• Professional image, enthusiasm, and self-motivation.
• Advanced critical-thinking skills, including the ability to interpret information furnished in multiple ways, assess it accurately, and choose a reasonable action.
• Ability to review monthly reports, analyze trends, and prepare an annual budget.
• Ability to manage time well, meet deadlines, and perform with attention to detail, speed, accuracy, and follow-through.
• Ability to handle confidential information professionally.

Nice To Haves

• Hospice or home health experience.

Responsibilities

• Promote quality service delivery.
• Promote referrals and business development.
• Coordinate growth plans with Business Development and ensure excellent customer service and collaboration with community partners.
• Facilitate continuous improvement and ensure compliance with regulatory guidelines and Hospice of the Valley policies.
• Ensure quality utilization reviews and chart audits.
• Provide inspiring leadership.
• Hire, support, and retain high-performing staff.
• Empower staff and delegate or share responsibilities.
• Maximize Hospice of the Valley resources.
• Maintain professional knowledge and enhance professional skills.
• Adhere to high standards of personal and professional conduct.

Benefits

• Supportive work environment with a culture of caring for patients and one another.
• Competitive wages and an excellent benefit program.
• Generous paid time off.
• Flexible schedules for work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager