Hospice Administrator

Valir Health•Oklahoma City, OK

9d•Onsite

About The Position

The Hospice Administrator is responsible for the day-to-day operations and compliance of Valir Hospice, including oversight of clinical, financial, and regulatory functions, staff management, and ensuring quality patient care. The Administrator has authority for administrative and leadership functions, supervises the organizational plan, and maintains ongoing communication with the Hospice President, the Interdisciplinary Group/Team (IDG/IDT), Hospice staff, and the Governing Body as needed in the absence of the Hospice President. The role ensures adherence to applicable local, state, and federal regulations, including Medicare Conditions of Participation (CoPs). The Administrator organizes and directs the Hospice’s ongoing functions, leads and develops its interdisciplinary team, supports quality assurance and performance improvement, and oversees staffing, policies, records, infection prevention, budgeting, and operational processes. The position also builds relationships with referral sources and community partners and serves as an ambassador for hospice care. The Administrator directly or through designees supervises the Director of Clinical Services and designated administrative and support staff. Valir Hospice provides terminally ill patients and their families with individualized medical care and pain management, along with emotional and spiritual support. Its care approach emphasizes dignity, compassion, and individualized pain and symptom management to enhance quality of life. The position is based in Oklahoma City, Oklahoma, with local travel and travel of up to 25%.

Requirements

Bachelor’s degree in nursing, health care administration, business, or a related field.
Active Oklahoma RN license in good standing.
At least 5 years of progressive leadership experience in hospice, home health, or a related healthcare setting.
Ability to meet Oklahoma’s annual hospice administrator continuing education requirement of 8 hours.
Ability to establish and maintain effective working relationships with staff, the general and professional public, the Governing Body, the IDG/IDT, Advisory Board, and Medical Director, as appropriate.
Strong knowledge of hospice regulations, reimbursement systems, and healthcare management principles, including Medicare hospice regulations and Oklahoma hospice licensure requirements.
Demonstrated ability to lead teams, manage budgets, and communicate with empathy and clarity.
Strong compliance orientation and commitment to regulatory and accreditation standards.
Self-motivated and able to work independently and take initiative.
Process-focused, with a disciplined approach to operations, documentation, and follow-through.
Excellent interpersonal, communication, and organizational skills.
Ability to read, write, and comprehend English.
Ability to handle stressful situations calmly and courteously and work under stressful conditions to meet deadlines and Hospice needs.
Ability to travel locally, with some exposure to unpleasant weather.
Prolonged sitting is required.

Nice To Haves

Master’s degree in a relevant field.
Prior experience as a hospice administrator or executive director.
Computer skills, including experience with EMR systems and data-driven performance management, are preferred.

Responsibilities

Promote the Hospice’s philosophy, mission, and administrative policies and present a positive image.
Maintain ongoing liaison with the Hospice President, Governing Body, staff members, and community.
Be available during Hospice operating hours and ensure the Director of Clinical Services is available during all operating hours.
Organize and direct ongoing Hospice functions, including clinical, financial, and regulatory operations.
Lead, coach, and develop the interdisciplinary team, including clinical, spiritual care, social work, volunteer, and administrative staff.
Foster a supportive and engaged workplace and partner with HR on recruitment, retention, and professional growth.
Collaborate with the Medical Director and clinical leaders to uphold standards of care.
Support quality assurance and performance improvement and participate in developing and implementing the QAPI program.
Ensure compliance with applicable federal, state, and local laws and regulatory requirements, including Medicare Conditions of Participation.
Act on reports and recommendations from authorized planning, regulatory, or inspection agencies.
Ensure regulations are available to and understood by Hospice staff, including contractual providers.
Ensure required reports are completed, maintained, and submitted.
Ensure an effective hospice-wide infection prevention and control program is implemented and monitored.
Ensure the organization employs or contracts with qualified personnel and develops personnel qualifications and policies.
Ensure adequate staff education and evaluations.
Maintain a current organizational chart showing lines of authority down to the patient level.
Ensure appropriate personnel, clinical, and administrative records, policies, and procedures are maintained.
Develop, document, and maintain standard operating procedures for key administrative and operational processes and drive follow-through on process improvement initiatives.
Implement an effective budgeting and accounting system; develop and manage the operating budget and monitor financial indicators.
Monitor hospice trends, including census, length of stay, admissions, and quality trends.
Ensure the accuracy of public information materials and activities.
Build and maintain relationships with referral sources, hospitals, long-term care facilities, physicians, and community partners and represent hospice care in the community.
Perform other duties as assigned by the Hospice President.
Directly or through designees, supervise the Director of Clinical Services and designated administrative and support staff.