Hospice Administrative Assistant - Part-Time Weekends Required

Graham Healthcare Group•Virtual MI, MI
•$18 - $20•Remote

About The Position

The posting identifies the role as a part-time Hospice Administrative Assistant, with required weekend hours. However, the detailed job description and responsibilities are for a Hospice Journey Counselor, who provides information, education, and support to patients, families, and caregivers regarding end-of-life planning and care, and assists with transitions to hospice care when a patient is eligible and hospice services are appropriate. The schedule is Friday 5 p.m.–1 a.m. and Saturday and Sunday 8 a.m.–8 p.m., for 20 hours per week. The stated compensation range is $18.00–$20.00 per hour, with bonuses and mileage reimbursement. The role is described as remote/nationwide, but the posting also states that it is field-based and requires travel to patient locations.

Requirements

  • High school diploma or GED.
  • Valid driver’s license.
  • Ability to spend approximately 20% of the workday driving to and from patient locations.

Nice To Haves

  • Prior home healthcare or related healthcare-industry work experience.
  • Understanding of the hospice philosophy.

Responsibilities

  • Manage the Journey patient census and referrals for the assigned area from candidate lists and other sources.
  • Review assigned patient charts to assess eligibility and appropriateness for the hospice benefit and prepare for conversations with patients, families, and caregivers.
  • Make initial calls to new Journey referrals to schedule home visits, and follow up to maintain contact and assess patient decline.
  • Visit patients to build relationships and discuss the hospice benefit in depth when appropriate.
  • Maintain Journey patient charts and document visits and contacts in the appropriate notes.
  • Build relationships and communicate effectively with clinicians to collaborate on patient needs.
  • Ensure Journey charts are created and maintained for each Journey patient.
  • Meet or exceed expectations for weekly patient visits, weekly patient calls, and monthly transitions to hospice care.
  • Help clinicians better understand the philosophy, goals, eligibility, and benefits of hospice care.
  • Support the hospice and/or home health team with transitions to hospice, including additional visits, calls, paperwork, or other tasks.

Benefits

  • Health, vision, and dental benefits.
  • 401(k) and pension with a 4% employer contribution.
  • 15 days of PTO.
  • Bonuses and mileage reimbursement.
  • Company-paid life insurance and disability benefits.
  • Pre-tax FSA and HSA plans.
  • Tuition discounts of 50% on selected courses offered by Purdue and Kaplan.
  • Competitive pay with opportunity for advancement.
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