About The Position

The Administrative Assistant, referred to in the posting as a Showroom Support Specialist, provides customer service in the store and over the phone. The role greets customers, directs them to appropriate sales associates, routes phone calls, balances cash and credit card accounts, and looks up customer records using NetSuite software. The schedule is part time: one to two evenings per week from 4:00 p.m. to 8:00 p.m., plus every other weekend (Saturday 9:00 a.m. to 5:00 p.m. and Sunday 12:00 p.m. to 5:00 p.m.). The company describes a workplace emphasizing respect, teamwork, and personal and professional growth, and states its commitment to equal employment opportunities and an inclusive, equitable, and accessible environment.

Requirements

  • Great communication and customer service skills.
  • Reliability.
  • Good computer skills.
  • Attention to detail and organizational skills.
  • Ability to read, write, understand, and communicate in English.
  • Successful completion of a pre-employment criminal background check and drug test.

Responsibilities

  • Greet customers at the front desk and determine the purpose of their visit.
  • Notify the appropriate sales associate when a customer needs assistance.
  • Determine the nature of phone calls and direct each call appropriately.
  • Balance cash and credit card accounts.
  • Look up customer records using NetSuite software.

Benefits

  • Sick time (one hour for every 30 hours worked).
  • Competitive compensation.
  • Commission on sales.
  • Employee discounts.
  • Social events throughout the year.
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