Hospice Account Manager
About The Position
Mission Healthcare is seeking a Hospice Account Manager to develop hospice business and build relationships with healthcare referral partners in the San Bernardino, California territory. The role promotes hospice services and early referrals, serves as a liaison among referral sources, patients, families, and the hospice clinical team, and works with intake and admissions to support smooth patient transitions. It also contributes to marketing plans, agency volume projections, strategic planning, and cost-effective allocation of marketing resources. The schedule is Monday through Friday, 8 a.m. to 5 p.m. Compensation is a pay range of $80,000–$100,000+, depending on experience, with an on-target earnings plan that rewards performance. Mission Healthcare describes its culture as collaborative and grounded in compassion, accountability, respect, excellence, and service. The company emphasizes inclusive employment practices and is an equal-opportunity and veteran-friendly employer.
Requirements
- Minimum of two years of healthcare sales, business development, or account management experience.
- Proven track record of meeting or exceeding sales goals.
- Strong communication, relationship-building, and public speaking skills.
- Highly motivated and goal-oriented, with the ability to work independently in the field.
- Valid driver’s license, reliable insured vehicle, and ability to meet organization driving requirements.
Nice To Haves
- Bachelor’s degree in business, marketing, healthcare administration, or a related field; equivalent work experience is considered.
- Experience in hospice, home health, or senior care.
- Knowledge of hospice philosophy and services.
Responsibilities
- Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
- Generate hospice referrals by educating healthcare professionals about hospice services, eligibility criteria, and the benefits of early referrals.
- Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
- Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
- Identify and respond to referral partners’ needs, providing customer service and follow-up.
- Collaborate with hospice intake and admissions teams to support smooth transitions for new patients.
- Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales-tracking tools.
- Develop and implement marketing plans, assist in establishing agency volume projections, and monitor resource allocation within budgetary limitations.
- Provide leadership in strategic planning and maintain knowledge of markets, government agencies, major payor groups, key referral sources, and competitors’ market positioning.
- Meet or exceed assigned monthly, quarterly, and annual sales goals.
- Monitor market conditions and competitor activity and provide feedback to leadership to inform business development strategies.
- Monitor and report on cost-effective marketing efforts.
Benefits
- 401(k) retirement savings plan
- Mileage reimbursement
- Employee Assistance Program (EAP)
- Paid vacation, sick leave, and holidays
- Tuition reimbursement
- Relocation assistance
- Medical, dental, and vision insurance for employees regularly scheduled 30 or more hours per week
- Flexible Spending and Health Savings Accounts for employees regularly scheduled 30 or more hours per week
- Disability, life, and AD&D insurance for employees regularly scheduled 30 or more hours per week
- Pet insurance for employees regularly scheduled 30 or more hours per week
- Competitive compensation with an on-target earnings plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
