Hospice Account Manager

Mission Healthcare • Irvine, CA

7d

About The Position

Mission Healthcare is hiring a Hospice Account Manager for its Orange County, California territory. The role develops referral relationships and generates hospice referrals by educating healthcare professionals and community partners about hospice services, eligibility, and the benefits of early referrals. The Account Manager serves as a liaison among referral sources, patients, families, and the hospice clinical team, and works with intake and admissions teams to support smooth patient transitions.

The role also develops and implements marketing plans, supports agency volume projections, monitors resource allocation and cost-effective marketing efforts, and provides market and competitor insights to inform strategic planning. The Account Manager maintains sales and referral records using CRM systems or sales tracking tools and works toward assigned sales goals. The position is scheduled Monday through Friday in the field within Orange County, CA.

Mission Healthcare describes its culture as collaborative, compassionate, and committed, guided by its CARES values: Compassion, Accountability, Respect, Excellence, and Service. The company states that it is an equal-opportunity, veteran-friendly employer and is committed to accessibility, inclusion, and belonging.

Requirements

• At least two years of healthcare sales, business development, or account management experience.
• A proven track record of meeting or exceeding sales goals.
• Strong communication, relationship-building, and public speaking skills.
• Ability to work independently in the field; highly motivated and goal-oriented.
• Valid driver’s license, reliable insured vehicle, and ability to meet the organization’s driving requirements.

Nice To Haves

• Bachelor’s degree in business, marketing, healthcare administration, or a related field; equivalent work experience is considered.
• Experience in hospice, home health, or senior care.
• Knowledge of hospice philosophy and services.

Responsibilities

• Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
• Generate hospice referrals by educating healthcare professionals about hospice services, eligibility criteria, and the benefits of early referrals.
• Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
• Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
• Identify and respond to referral partners’ needs, providing customer service and follow-up.
• Collaborate with hospice intake and admissions teams to support smooth transitions for new patients.
• Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
• Develop and implement marketing plans, assist in establishing agency volume projections, and monitor resource allocation within budgetary limitations.
• Provide leadership in strategic planning and maintain knowledge of markets, government agencies, major payor groups, key referral sources, and competitors’ market positioning.
• Meet or exceed assigned monthly, quarterly, and annual sales goals.
• Monitor market conditions and competitor activity and provide feedback to leadership to inform business development strategies.
• Monitor and report on cost-effective marketing efforts.

Benefits

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition reimbursement
• Relocation assistance
• Medical, dental, and vision insurance for employees regularly scheduled 30 or more hours per week
• Flexible Spending and Health Savings Accounts for employees regularly scheduled 30 or more hours per week
• Disability, life, and AD&D insurance for employees regularly scheduled 30 or more hours per week
• Pet insurance for employees regularly scheduled 30 or more hours per week
• Competitive compensation plan with competitive on-target earnings (OTE), rewarding top performance without limits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed