Hospice Account Executive

Advantage•Monroeville, PA

12d

About The Position

Advantage Home Health and Hospice is seeking an experienced Hospice Account Executive to serve the East Allegheny area of Pittsburgh, Pennsylvania. The role supports the organization’s mission to provide compassionate, high-quality care by building and maintaining relationships with referral sources and helping expand its services. The Account Executive acts as a liaison between the organization and physicians, hospitals, long-term care facilities, assisted living facilities, and other referral sources; educates referral sources about Home Health services; and helps ensure referral-source expectations and patient needs are met. The position also contributes to community program development and the organization’s marketing processes. Advantage describes its culture as collaborative and inclusive and offers professional development opportunities, competitive remuneration, robust benefits, and a flexible schedule.

Requirements

Three to five years of Hospice / Home Health experience.
Proven success in reaching or exceeding quotas.
Excellent organizational, communication, and interpersonal skills.
Strategic thinking ability.
Strong sense of urgency and initiative.
Ability to multitask in a fast-paced environment.
Ability to work well with multiple teams and partners.
Solid computer skills, including Excel, Word, and PowerPoint.
Positive, collaborative approach that balances initiative with taking direction as needed.
Ability to collaborate with cross-functional teams, including sales, marketing, and operations.

Responsibilities

Prepare and present in-services to referral sources and follow up with them.
Educate referral sources on the components of Home Health services.
Serve as a liaison between Home Health and physicians, hospitals, long-term care facilities, assisted living facilities, and other referral sources.
Communicate frequently with referral sources to ensure their expectations and patients’ needs are met.
Help identify and resolve referral-source issues, dissatisfaction, or problems related to quality of care.
Oversee and monitor primary relationships for consistency and quality.
Submit timely written documentation of contacts, referrals, and contracts.
Assist in developing new programs to meet community needs.
Establish relationships with physicians, hospitals, long-term care facilities, assisted living facilities, and other referral sources.
Help evolve marketing calendars and processes.