Anthropologie Home Stylist - Full-Time

Anthropologie•Upper Merion Township, PA
•Onsite

About The Position

The Home Stylist cultivates the store’s service and selling culture and drives brand metrics by building authentic customer connections, offering expert styling advice, and providing individualized experiences with curated product recommendations. The role supports customer relationships, home styling knowledge across the team, business growth in the home department, and an inclusive, customer-centric store environment.

Requirements

  • 1+ years of retail leadership experience.
  • Experience being a team player.
  • Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
  • Eagerness to learn and grow within the organization.

Nice To Haves

  • Anthro brand fan.

Responsibilities

  • Help uphold extraordinary service and create an environment where customers feel welcome, heard, and valued.
  • Lead by example in relationship building, styling, and customer networking; educate customers and the store team about the Home Stylist role and program.
  • Generate impromptu and formal appointments to cultivate customer relationships and drive key metrics.
  • Advocate for technology use and encourage the team to transact in the moment, upsell, and build clientele.
  • Contribute to an inclusive environment by amplifying voices and seeking and advocating different perspectives.
  • Identify home styling knowledge gaps on the team and address them; facilitate regional and brand styling initiatives or training.
  • Use brand resources to share home styling and product knowledge with the team and build associate confidence in serving home customers.
  • Review store business and buying trends to inform home outfitting and selling decisions and drive the home department business.
  • Take ownership of the furniture business by engaging walk-in traffic and identifying sales opportunities through outreach and networking; partner with store leadership to act on opportunities and achieve company and outreach goals.
  • Partner with the visual team on seasonal design center updates and maintain design center product standards and technology.
  • Be accountable and productive during zoned Design Center hours and support other areas flexibly as business requires.
  • Share customer insights and shopping patterns with leadership and styling teams through regional or brand communication platforms.
  • Build productive relationships with leadership and the selling team, maintain open communication, and respond to business needs.
  • Support positive team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.
  • Collaborate with store leadership to identify and curate events and experiences reflecting local customer and community interests and driving brand engagement.

Benefits

  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Paid time off (PTO).
  • Employee discounts.
  • Retirement savings.
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