Anthropologie Home Stylist - Full-Time

Anthropologie•Ela Township, IL

6d•$21 - $22•Onsite

About The Position

The Home Stylist cultivates the store’s service and selling culture and drives brand metrics by developing authentic customer connections, offering expert styling advice, and providing individualized experiences with curated product recommendations. The role combines customer service and selling, team education and mentorship, home department business development, design center upkeep, and collaboration with store leadership and visual teams.

Requirements

At least 1 year of retail leadership experience.
Experience working as a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.
Enthusiasm for the Anthropologie brand.

Responsibilities

Uphold a service culture that makes customers feel welcome, heard, and valued.
Build relationships with customers through styling and networking, and educate the team and customers about the Home Stylist role and program.
Create formal and impromptu appointment opportunities to develop customer relationships and drive key metrics.
Promote technology use and encourage the team to transact in the moment, upsell, and build client relationships.
Support an inclusive environment by amplifying voices and seeking and advocating for different perspectives.
Identify team members’ home styling knowledge gaps and address them; facilitate regional and brand styling initiatives or trainings.
Use brand resources to share home styling and product knowledge with the team and build associate confidence in serving home customers.
Review store business and buying trends to inform home outfitting and selling decisions and grow the home department.
Develop the furniture business by engaging walk-in customers and identifying opportunities through outreach and networking; partner with store leadership to pursue opportunities, increase sales, and meet company and outreach goals.
Partner with the visual team on seasonal design center updates and maintain design center product standards and technology.
Maintain accountability and productivity during assigned Design Center hours and support other areas as business needs require.
Share customer insights and shopping patterns with leadership and styling teams through regional or brand communication platforms.
Build productive relationships with leadership and the selling team, maintain open communication, and act on business needs in the moment.
Support positive team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.
Partner with store leadership to identify and curate events that reflect local customer and community interests and drive brand engagement.