Anthropologie Home Stylist - Full-Time

Urban Outfitters•Deer Park, IL

3d•Onsite

About The Position

The Home Stylist cultivates the store’s service and selling culture and drives brand metrics by building authentic customer connections, offering expert styling advice, and providing individualized experiences with curated product recommendations. The role supports the home department’s business, develops team styling knowledge, and contributes to a collaborative, customer-centric store environment. The position is based at 20530 N Rand Rd, Deer Park, Illinois. It requires flexible availability to meet store needs, including nights, weekends, and holidays.

Requirements

At least 1 year of retail leadership experience.
Experience being a team player.
Ability to work flexible hours, including nights, weekends, and holidays, to meet store needs.
Eagerness to learn and grow within the organization.
Anthro brand fan.

Responsibilities

Demonstrate extraordinary service and help create an environment where customers feel welcome, heard, and valued.
Lead by example in customer relationship building, styling, and networking; educate the store team and customers about the home stylist role and program.
Create impromptu and formal appointment opportunities to build customer relationships and drive key metrics.
Encourage technology usage, in-the-moment transactions, upselling, and clienteling.
Promote an inclusive environment by amplifying voices and advocating for different perspectives.
Identify home styling knowledge gaps among team members and address them; facilitate regional and brand styling initiatives or trainings.
Use brand resources to share relevant home styling and product knowledge with the team.
Review store business and buying trends to inform home outfitting and selling decisions and drive home department business.
Take ownership of the furniture business by engaging walk-in traffic and identifying opportunities through outreach and networking; partner with store leadership to pursue opportunities and drive sales and goals.
Partner with the visual team on seasonal design center updates and maintain design center product standards and technology.
Maintain accountability and productivity during zoned Design Center hours and support other areas as business needs dictate.
Communicate customer insights and shopping patterns to leadership and the styling team through regional or brand communication platforms.
Build productive relationships with leadership and the selling team, maintain open communication, and act on business needs.
Contribute to positive team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.
Collaborate with store leadership to identify and curate events and experiences reflecting local customer and community interests.