Home Solutions Advisor

Hunter Recruitment Advisors • Raymond, GA

6d

About The Position

The Home Solutions Advisor (HSA) drives profitable residential HVAC replacement sales while providing an exceptional customer experience. The role helps homeowners understand comfort needs, evaluate solutions, and make informed decisions about heating, cooling, and indoor air quality systems. The HSA is accountable for individual sales goals, closing ratios, average sale opportunities, and ensuring sold projects meet company standards for quality, accuracy, and profitability. The position combines consultative selling, technical knowledge, relationship building, and personal accountability, and works collaboratively with service and installation teams to deliver on customer commitments.

The HSA conducts in-home consultations, presents system options suited to customer needs and budget, explains financing and product benefits, and follows up on estimates. The advisor is expected to provide professional, pressure-free guidance, communicate expectations clearly, and maintain customer relationships throughout the sales process.

The schedule is Monday through Friday, with evenings and Saturdays as business needs require. Compensation is salary plus commission.

Requirements

• 3–5 years of sales experience, preferably in the trades.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to build and maintain customer relationships.
• Reliable and self-motivated.
• Excellent time management skills.

Responsibilities

• Meet or exceed monthly, quarterly, and annual sales revenue goals.
• Maintain closing ratios, average tickets, and gross profit margins in line with company expectations.
• Conduct in-home consultations to identify comfort concerns, equipment needs, and opportunities for improvement.
• Present multiple system options based on customer needs, equipment performance, efficiency, and budget.
• Educate homeowners about financing options, warranties, maintenance agreements, and system benefits.
• Follow pricing guidelines and obtain authorization for discounts or other deviations.
• Follow up on unsold estimates using the established process.
• Develop self-generated sales opportunities through referrals, existing customer relationships, and community engagement.
• Recommend appropriate indoor air quality, ductwork, comfort, and system performance improvements.
• Provide a professional, educational, and pressure-free sales experience by listening to customers and recommending solutions suited to their needs.
• Communicate the value of company products, installation standards, warranties, and ongoing service.
• Arrive on time and prepared for scheduled appointments, maintaining a professional appearance and conduct.
• Set accurate expectations for installation scope, scheduling, project timelines, and customer responsibilities.
• Address customer questions and concerns promptly and professionally.
• Maintain communication with customers throughout the sales process and help resolve issues related to consultation commitments.
• Represent the company's commitment to honesty, integrity, and exceptional service.
• Perform thorough evaluations of existing systems; further details are not provided in the supplied description.

Benefits

• Competitive salary and tiered commission structure, with opportunity for spiffs.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off.
• Company vehicle and gas card, tablet, and uniforms.
• Ongoing training and growth opportunities.
• Supportive, family-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed