Home Safety Case Manager

Brightpoint • Champaign, IL

6d • $54,361 - $59,361 • Onsite

About The Position

The Home Safety Case Manager is a member of Brightpoint’s regional child welfare team and collaborates across programs with the Department of Children and Family Services (DCFS) and Child Protective Services (CPS). The role supports families by providing in-home care, support, and supervision to help ensure children’s safety and well-being. Using the SAFE model intervention process, the Case Manager partners with families facing allegations of abuse or neglect and risk of having children removed from the home.

The position works with CPS Ongoing Specialists, caregivers, and other safety service providers to develop, deliver, and monitor in-home Impending Danger plans. The Case Manager builds trusting relationships with families, assesses household conditions and family interactions, supports caregivers and children, helps families manage crises and reduce unsafe behaviors, and keeps the CPS Ongoing Specialist informed about service provision and plan sufficiency.

This is a full-time, hourly, in-person position. Work is primarily in the field, with home visits in Champaign, Iroquois, and Vermilion counties, as well as meetings with clients in an agency office or community setting. The schedule varies depending on family needs; night and weekend availability may be required. Compensation is a fixed annual salary of $54,361, or $59,361 for qualified English/Spanish bilingual candidates. Brightpoint also offers leadership development opportunities and one-on-one mentorship. The organization is an approved agency for Public Service Loan Forgiveness.

Requirements

• Bachelor’s degree in a social service field.
• Three years of relevant professional experience.
• Knowledge of typical and atypical child growth and development and parent-child relationships.
• Knowledge of maternal-infant health and concepts of child abuse and neglect.
• Valid driver’s license, insurance, and a reliable vehicle.

Nice To Haves

• Experience working with families with children is strongly preferred.
• English/Spanish bilingual candidates may qualify for the higher stated salary.

Responsibilities

• Respond promptly to CPS Ongoing Specialists’ inquiries about potential involvement with families needing an in-home Impending Danger plan.
• Work with the CPS Ongoing Specialist and family caregivers to develop an in-home Impending Danger plan.
• Collaborate with the CPS Ongoing Specialist to identify safety service needs and resources, including services to modify caregiver behaviors, manage crises, reduce social isolation, provide social support and basic resources, and offer caregiver respite.
• Prepare safety service providers to deliver services, explain the plan and their roles, and ensure they can manage the plan as written.
• Manage, oversee, and coordinate safety categories and services provided by informal safety service providers under the plan.
• Establish trusting, compassionate, and nurturing relationships with families and caregivers.
• Deliver safety services that manage Impending Danger according to the plan’s specifications.
• Regularly monitor and assess household conditions, social-emotional climate, the helping relationship, household stress, family interactions, and household mood.
• Provide support and encouragement to caregivers, children, and family members.
• Observe parent-child interactions and engage parents and caregivers in developing childcare and parenting skills and knowledge.
• Help caregivers, children, and family members reduce stress and build coping skills.
• Help family members address and modify behaviors that create unsafe conditions.
• Help families manage crises, directly or through designated service providers, by assessing crises, developing solutions, taking action, and building capacity to prevent future crises.
• Attend and participate in safety management meetings about the sufficiency of the plan and needed changes.
• Participate in Impending Danger Planning at key decision-making points in the SAFE model intervention process.
• Update the CPS Ongoing Specialist weekly on safety service provision and whether the plan remains sufficient for the family.

Benefits

• Medical, dental, and vision insurance.
• More than three weeks of paid time off in the first year, including the week between Christmas and New Year’s Day; PTO increases with tenure.
• 11 paid holidays.
• Supplemental insurance options.
• 401(k) with match.
• Leadership development opportunities and one-on-one mentorship.
• Public Service Loan Forgiveness eligibility through Brightpoint’s approved-agency status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level