Case Manager - Home Care

Visiting Angels - Auburn • Auburn, NH

8h

About The Position

Visiting Angels is seeking a kind, compassionate, professional Case Manager to oversee client care in its home care services. The full-time position includes participation in an on-call rotation. Responsibilities include marketing and attaining new clients, managing client cases and maintaining strong relationships, coordinating with caregivers to staff cases appropriately, performing field evaluations, and completing other assigned tasks. Providing direct client care may also be necessary at times.

The role is suited to someone who enjoys working with older adults and supporting their care teams. The company describes its staff as supportive, offers competitive wages, and emphasizes strong ethics and client service. References and background checks will be conducted, and the agency promotes a drug-free environment.

Requirements

• Associate degree required.
• Minimum of 5 years of experience in the healthcare field.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, scheduling systems, and other healthcare industry-related software.
• Self-motivated and goal-oriented.
• Ability to listen and communicate clearly, fluently, and diplomatically, both orally and in writing.
• Ability to remain flexible, resilient, and calm, maintain a sense of humor, and present a well-groomed professional image.
• Ability to plan, organize, prioritize, delegate, and follow through accurately while working under time constraints and interruptions to meet deadlines.
• Ability to work independently with minimal direction or supervision.
• Ability to generate goodwill for the agency with staff, clients, family members, and referral sources, and demonstrate a strong commitment to client service excellence.
• Ability to lawfully work in the United States.

Nice To Haves

• Two years of supervisory experience in home care is preferred.
• Case management or LNA skills.

Responsibilities

• Market services and attain new clients.
• Manage client cases and maintain strong relationships with clients.
• Work with caregivers to staff cases appropriately.
• Perform field evaluations.
• Provide client care when necessary.
• Complete other assigned tasks.
• Participate in the on-call rotation.

Benefits

• Competitive wages
• Supportive staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree