Home Photo Elec/Clerk

Kroger•Redmond, OR

About The Position

The Home Photo Elec/Clerk supports daily department operations and creates an outstanding customer experience through exceptional service. The role helps maintain a safe, clean, and welcoming environment, works toward department sales and profit goals, and monitors established quality assurance standards. The associate supports the company’s Customer 1st strategy and demonstrates its core values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves assisting customers with product questions and suggestions, maintaining product knowledge and awareness of store layout, supporting merchandising and inventory conditions, and performing cashier functions. The associate follows applicable health and civil codes, company policies, and safety, food safety, loss prevention, maintenance, labor, expense, and customer-service procedures. Safety risks, accidents, needed repairs, discrepancies, and illegal activity must be reported to management as appropriate. Essential functions must be performed with or without reasonable accommodation.

Requirements

  • Effective communication skills.
  • Knowledge of basic math, including counting, addition, and subtraction.
  • Ability to handle stressful situations.
  • Ability to meet the minimum physical demands of the position.
  • Must be at least 18 years old.

Nice To Haves

  • Retail experience.
  • High school diploma or equivalent.
  • Ability to speak, read, and/or write in a second language.

Responsibilities

  • Follow all applicable local, state, and federal health and civil codes.
  • Create a welcoming customer environment by answering questions about products sold in the department and throughout the store.
  • Maintain knowledge of department products and answer questions or make product suggestions.
  • Learn the store layout and locate products for customers.
  • Maintain EAS to company standards.
  • Stay current with present, future, seasonal, and special advertisements.
  • Monitor inventory and stocking conditions and note inventory discrepancies.
  • Observe scheduled shift operating hours.
  • Use creative merchandising and condition products in assigned sections according to company policy.
  • Understand and perform cashier functions.
  • Follow applicable merchandising, customer service, labor control, expense and supply control, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
  • Reinforce safety programs by following procedures, identifying unsafe conditions, and notifying store management.
  • Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
  • Notify management of customer or employee accidents.
  • Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Perform the essential functions of the position with or without reasonable accommodation.
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