HOME PHOTO ELEC/CLERK

The Kroger Co.•Wasilla, AK

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Help achieve department sales and profit goals, monitor quality assurance standards, and support day-to-day department operations. Embrace the Customer 1st strategy and encourage excellent customer service. Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety of others. The role serves customers by answering questions and making product suggestions, maintaining knowledge of department products and store layout, and performing cashier functions. It also involves merchandising and conditioning products, monitoring inventory, following scheduled shift hours and current advertising, and complying with operational, safety, food-safety, loss-prevention, and other company controls. Employees must report safety concerns, accidents, illegal activity, and equipment requiring repair. The essential functions must be performed with or without reasonable accommodation.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Ability to meet the minimum physical demands of the position.
Must be 18 or older.
Must be able to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Retail experience.
High school diploma or equivalent.
Ability to speak, read, and/or write in a second language.

Responsibilities

Adhere to local, state, and federal health and civil codes.
Create a welcoming customer environment by answering questions about products sold in the department and throughout the store.
Maintain product knowledge and respond to customer questions with product suggestions.
Understand the store layout and locate products.
Maintain EAS to company standards.
Stay current with present, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and report discrepancies.
Observe scheduled shift operating hours.
Demonstrate creative merchandising.
Condition products in assigned sections according to company policy.
Understand and perform cashier functions.
Follow merchandising, customer service, labor control, expense and supply control, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.