Home Loan External Production - Home Loan Advisor - External - Sacramento Region

Golden 1 Credit Union•Sacramento, CA

About The Position

The Home Loan Advisor originates mortgage loans from self-sourced business and personal relationships, maintains exceptional service levels, and administers a lead management system. The advisor discusses mortgage product options with prospective and current borrowers by phone, email, or in person; helps members select appropriate products; processes lock requests; and provides disclosures required by law and credit union procedures. The role includes gathering and analyzing financial and credit information and conducting an initial assessment of mortgage applications, including credit, financial, and collateral information, to identify potential underwriting concerns. The advisor manages the mortgage loan pipeline, oversees loans from origination through closing, provides ongoing communication to applicants, and works with the mortgage resource center and operations staff to move loans forward according to credit union standards. The position also requires maintaining knowledge of applicable state and federal regulations and documenting member conversations in the loan origination system (LOS).

Requirements

At least five years of experience in a mortgage-related function.
At least two years of experience generating self-sourced business.
High school diploma, GED, or equivalent work experience preferred.
Bachelor’s degree preferred.

Nice To Haves

High school diploma, GED, or equivalent work experience.
Bachelor’s degree.

Responsibilities

Originate mortgage loans through self-sourced business and personal relationships.
Maintain exceptional service levels and administer a lead management system.
Discuss mortgage product options with prospective and current borrowers by phone, email, or in person.
Assist members with product selection and lock requests, and provide required disclosures.
Obtain and analyze relevant financial and credit data.
Assess mortgage applications initially, reviewing credit, financial data, and collateral information to identify underwriting concerns.
Maintain an understanding of applicable state and federal laws and regulations, including RESPA, HPML, HOEPA, HCML, ATR/QM, bank secrecy, and anti-money-laundering laws.
Manage the mortgage loan pipeline to ensure applications are handled promptly, efficiently, and accurately.
Oversee the loan process from origination to closing and provide ongoing communication to applicants.
Renegotiate interest rates and loan terms when initial qualification changes due to verification of collateral, income, or financial data.
Handle difficult situations with professionalism.
Coordinate with mortgage resource center and operations staff to move loans forward according to credit union standards.
Document member conversations in the loan origination system (LOS).