Mortgage Loan Originator - External

Broadway St Branch•Crown Point, IN

About The Position

The Mortgage Loan Originator – External is a sales-focused mortgage originator responsible for generating mortgage business through proactive outreach, relationship-building, and exceptional member service. The role counsels members on mortgage options, completes applications, collects required documentation, prepares initial disclosures, and guides borrowers through the loan process from inquiry to closing. The Specialist develops relationships with realtors, builders, business partners, and community contacts to drive loan volume and expand Purdue Federal’s market presence. The position must comply with all SAFE Act registration requirements. The role includes mortgage business development, borrower counseling and application support, initial loan processing activities, and ongoing professional development. The originator represents the organization as a trusted home lending partner, maintains a personal prospect pipeline, and provides ongoing communication and education to borrowers during the early stages of the loan process.

Requirements

  • Proven ability to generate business through outbound prospecting, networking, and relationship management.
  • Strong consultative selling skills and ability to identify member needs and recommend appropriate products.
  • Comfort working in a goal-driven environment and meeting production expectations.
  • Working knowledge of mortgage products, secondary market guidelines, and federal lending regulations, or ability to learn quickly.
  • Understanding of the mortgage application process, disclosures, rate locks, and documentation requirements.
  • Proficiency with mortgage origination systems and Microsoft Office Suite.
  • Ability to comply with SAFE Act registration requirements.
  • Excellent verbal and written communication skills when working with borrowers, realtors, title agents, internal partners, employees, members, vendors, and company contacts.
  • Ability to clearly explain complex mortgage terms and processes to borrowers.
  • Strong customer-service orientation, professionalism, empathy, and responsiveness.
  • Highly self-motivated and organized, with the ability to manage multiple borrowers and deadlines.
  • Team-oriented mindset, positive attitude, and strong work ethic.
  • Ability to adapt to a fast-paced, competitive mortgage environment.
  • Ability to follow the core values of honesty, integrity, mutual respect, pride, and ownership.

Responsibilities

  • Proactively generate mortgage business through outbound calls, partner outreach, and community engagement.
  • Build and maintain relationships with realtors, builders, and business partners to drive referral volume.
  • Attend open houses, closings, community events, and educational sessions to increase visibility and generate leads.
  • Conduct sales follow-up, track leads, and manage a personal pipeline of prospects.
  • Promote mortgage products and educate potential borrowers as a trusted home lending partner.
  • Deliver strong service to increase referrals and repeat business.
  • Meet with prospective borrowers in person, by phone, or virtually to gather financial information and understand housing goals.
  • Recommend appropriate products and explain mortgage options, rates, fees, payment scenarios, and cash-to-close requirements.
  • Complete accurate loan applications in the loan origination system and obtain borrower authorizations.
  • Prepare and review required initial disclosures, including Loan Estimates, and ensure timely delivery.
  • Collect income, asset, identification, and purchase-agreement documentation; pre-screen submissions and prepare files for processing.
  • Lock interest rates and complete Rate Lock Agreements in accordance with policy.
  • Provide ongoing communication and education to borrowers throughout the early stages of the loan process.
  • Stay current on mortgage products, guidelines, market trends, and sales strategies.
  • Participate in ongoing training and coaching to build skills in lending, compliance, and member service.
  • Comply with SAFE Act registration requirements.
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