Home Health Team Assistant

OSF HealthCare•Galesburg, IL

12h

About The Position

The Team Assistant provides non-clinical support to regional team members across Care Services as they deliver care to patients. The position manages agency referrals and helps ensure the necessary information is available before patient visits, manages work queues, and performs other non-clinical, pre-coding activities. The Team Assistant updates the EMR and coordinates access to care, including initial and ongoing visits as directed. The role also monitors reports and communicates in a timely manner to support regional leadership and employees in the field. The position is located in Galesburg, Illinois, and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., with a weekend and holiday rotation. Expected pay is $19.27–$22.66 per hour; actual pay depends on experience, skills, and internal equity.

Requirements

High school diploma or GED.
One year of experience in an office clerical setting or customer service environment.
Excellent interpersonal and communication skills.
Solid computer skills, including proficiency with Microsoft software.
Strong analytical and problem-solving skills, with attention to detail.

Nice To Haves

Three years of experience in an office clerical setting or customer service environment.
Direct experience in a medical setting.
Knowledge of medical terminology.

Responsibilities

Provide non-clinical support to regional team members across Care Services.
Manage agency referrals and help ensure all necessary information is available before patient visits.
Manage work queues and perform other non-clinical, pre-coding activities.
Update the EMR.
Coordinate access to care, including initial and ongoing visits, as directed.
Monitor reports and provide timely communication to support regional leadership and employees in the field.