Home Health Team Asst

OSF HealthCare•Peoria, IL

About The Position

The Team Assistant provides non-clinical support to regional team members across all Care Services as they deliver care to patients. The role manages agency referrals and helps ensure necessary information is available before patient visits. It manages work queues, performs other non-clinical pre-coding activities, updates the EMR, and coordinates access to care, including initial and ongoing visits as directed. The Assistant monitors reports and communicates timely information to support regional leadership and employees in the field. The position is based in Peoria, Illinois, and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., with rotating weekends and holidays. Expected pay is $18.80–$22.12 per hour; actual pay depends on experience, skills, and internal equity.

Requirements

High school diploma or GED.
One year of experience in an office clerical setting or customer service environment.
Excellent interpersonal and communication skills.
Solid computer skills, including proficiency with Microsoft software.
Strong analytical and problem-solving skills, with attention to detail.

Nice To Haves

Three years of experience in an office clerical setting or customer service environment.
Direct experience in a medical setting.
Knowledge of medical terminology.

Responsibilities

Manage agency referrals and help ensure necessary information is available before patient visits.
Manage work queues and perform other non-clinical pre-coding activities.
Update the EMR.
Coordinate access to care, including initial and ongoing visits, as directed.
Monitor reports and provide timely communication to support regional leadership and field employees.
Provide non-clinical support to regional team members across all Care Services.