Clinical Team Support, Scheduler, Home Health

Concierge Home Care•Melbourne, FL
•$18 - $22•Onsite

About The Position

Concierge Home Care is hiring a Clinical Team Support (Scheduling Coordinator) to support daily home health clinical operations. This in-office role coordinates patient and clinician schedules and helps ensure patients receive care in accordance with physician orders and care plans. The position involves managing scheduling changes and urgent visit needs, answering and triaging calls, maintaining accurate records in the WellSky (Kinnser) EMR, tracking medical supplies, supporting RAP/EOE processes, and assisting the clinical team with administrative tasks. The role is full-time, Monday through Friday, 8:30 AM to 5:00 PM, in Melbourne, Florida. Compensation is $18–$22 per hour. Successful completion of an AHCA Level 2 background screening may be required.

Requirements

  • High school diploma.
  • Prior home health scheduling experience.
  • Strong organizational and multitasking skills.
  • Ability to work in a fast-paced, team-driven environment.
  • Excellent communication and problem-solving abilities.

Responsibilities

  • Schedule patient visits in accordance with physician orders and care plans.
  • Coordinate clinician schedules to optimize productivity and coverage.
  • Manage daily scheduling changes, call-outs, and urgent visit needs.
  • Answer and triage incoming calls to support clinical operations.
  • Track medical supplies and support RAP/EOE processes.
  • Maintain accurate scheduling and documentation within the EMR.
  • Support the clinical team with administrative tasks as needed.

Benefits

  • Paid time off (PTO).
  • Quarterly performance bonuses.
  • Health, dental, and vision options.
  • Health savings account (HSA) options.
  • 401(k) retirement plan.
  • Employee Assistance Program (EAP).
  • Pet insurance.
  • Legal assistance.
  • Employee referral bonuses.
  • Data plan reimbursement.
  • Ongoing training and professional development.
  • Opportunities for advancement.
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