Home Health Support Assistant

Adoration Health•Saddle Brook, NJ
•$19 - $24

About The Position

Adoration Health is seeking a Home Health Support Assistant to provide clerical and administrative support for home health and private duty operations and patient care processes. Under the direction of the Branch Manager and/or Administrator, the role supports patients and operations in a home care setting. Duties include responding to incoming calls, managing paperwork and patient records, processing record-release requests, procuring and handling medical and office supplies and equipment, maintaining lab requests for billing, distributing interoffice forms and correspondence, and registering patients for and maintaining the tele-monitor program when applicable. The position also performs other duties as directed by the Branch Manager and/or Administrator. Adoration Health provides services in the comfort of home and supports patients, families, and caregivers. The organization emphasizes compassionate, community-focused care that helps patients live with dignity and fulfillment.

Requirements

  • High school diploma or equivalent.
  • One year of clerical or office experience.
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Excellent customer service skills.
  • Strong interpersonal skills.
  • Excellent verbal and written communication skills.
  • Ability to prioritize tasks and manage multiple projects.
  • Strong analytical and problem-solving skills.
  • Ability to learn new technologies and technical aptitude to understand data flow through systems and interactions between systems.

Nice To Haves

  • Knowledge of medical terminology.

Responsibilities

  • Respond to incoming calls.
  • Manage paper flow and maintain patient records.
  • Process requests for release of patient records.
  • Procure and stock or dispense medical and office supplies and equipment.
  • Maintain lab requests for billing purposes.
  • Duplicate and distribute interoffice forms.
  • Manage distribution of interoffice correspondence.
  • Register patients into and maintain the tele-monitor program, if applicable.
  • Perform other duties as directed by the Branch Manager and/or Administrator.

Benefits

  • Medical, dental, and vision coverage.
  • Short- and long-term disability.
  • Life insurance.
  • Tuition reimbursement and discounts.
  • Paid time off.
  • 401(k) retirement savings plan.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program (EAP).
  • Employee discounts.
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