Home Health Staffing Coordinator/ Patient Scheduler

Compassus•Anchorage, AK

About The Position

The Home Health Staffing Coordinator coordinates daily schedules for Home Health clinicians to support timely patient care, continuity of care, and staff productivity. The role serves as the primary scheduling resource, triages incoming calls, coordinates clinician assignments, and works with clinical leaders to resolve staffing needs. The position also involves arranging interpreter services as needed and providing customer service to clinicians and patients.

Requirements

At least 6 months of experience in a healthcare environment.
At least 2 years of customer service experience.
Strong organizational, communication, multitasking, and problem-solving skills.
Computer proficiency and the ability to learn new scheduling software.

Nice To Haves

Previous experience in healthcare scheduling, staffing coordination, home health, or case assignment.

Responsibilities

Coordinate daily schedules and patient visits using the electronic scheduling system.
Triage incoming calls and route clinical concerns to the appropriate clinician or supervisor.
Assign and reassign visits based on staffing, patient needs, and schedule changes.
Confirm admission visits with patients and caregivers.
Partner with clinical supervisors and Home Health Access to address staffing challenges.
Monitor clinician availability and support efficient scheduling across Home Health teams.
Arrange interpreter services as needed and provide customer service to clinicians and patients.